BBB Business Review

Is this your Business?

This Business is not BBB Accredited

Cool Water Orthodontics

(615) 778-18004085 Mallory Ln Ste 200, FranklinTN 37067-8291http://www.coolwaterortho.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

Cool Water Orthodontics is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Cool Water Orthodontics' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues2
Advertising / Sales Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Additional Complaint Information

In an effort to better service customers, Cool Water Orthodontics has requested that consumers contact Dr. Michael Sawaf on his personal email at dr.michael@coolwaterortho.com prior to filing a complaint with BBB. BBB suggests consumers allow him 48 hours, excluding weekends and holidays to resolve any concerns prior to filing a complaint with BBB.

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Cool Water Orthodontics

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 02/01/2008Business started: 02/01/2008
Type of Entity

Professional Limited Liability Company

Business Management
Principal: Dr. Michael Sawaf (Owner/Orthodontist)
Business Category

Dentist - Orthodontist, Dentist - Dental Surgery, Dentists, Dentistry - Children

Products & Services

This company offers orthodontics including invisible ceramic braces and invisalign. This company also offers orthodontist services for children & adults.

Alternate Business Names
Michael Sawaf, D.M.D.,C.A.G.S., Orthodontic Designs by Michael Sawaf, PLLC

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.