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BBB Accredited Business since 07/16/1999

Fort Campbell Federal Credit Union

Find a Location

Phone: (931) 431-6800Fax: (931) 431-43872050 Lowe's Drive, ClarksvilleTN 37040 Send email to Fort Campbell Federal Credit UnionView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 07/16/1999

BBB has determined that Fort Campbell Federal Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Fort Campbell Federal Credit Union's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues2
Problems with Product / Service1
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Fort Campbell Federal Credit Union

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 05/14/1993Business started: 09/24/1954
Type of Entity

Non Profit Corporation

Contact Information
Principal: Mrs. Maria McKee (Executive Vice President)Mr. Bruce Copeland (VP Marketing)Mrs. Patty Hemmingsen (VP Retail Operations)Mr. Tom Kane (President/CEO)Mr. Matt Rhead (CFO)Ms. Patty Spencer (Chief Lending Office)Mr. Bob Terry (VP Technology)
Business Category

Credit Unions

Products & Services

This company offers financial and banking services.

Service Area

Montgomery & Stewart counties in TN; Christian, Trigg, Todd counties in KY

Alternate Business Names
Fort Campbell Credit Union, Ft Campbell Credit Union
Industry Tips
Banking - FDIC
Credit Unions

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.