BBB Accredited Business since 10/24/2007
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This company offers financial services.
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A BBB Accredited Business since 10/24/2007
BBB has determined that Altra Federal Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Altra Federal Credit Union's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Advertising / Sales Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Altra Federal Credit Union
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Complaint Breakdown by ResolutionAbout Complaint Details
|08/26/2013||Billing / Collection Issues | Read Complaint Details|
Business' Initial Response
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Incorporated: October 1931, WI
Contact InformationPrincipal: Mr Jack Peplinski (President/CEO)Customer Contact: Ms. Rose Melton (Branch Manager)Mr. James Satterfield
Credit Unions, Mortgage Brokers
Industry TipsCredit Unions
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
Map & Directions
Map & Directions
Address for Altra Federal Credit Union
1600 Madison St
Clarksville, TN 37043-4911