BBB Business Review

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BBB Accredited Business since 02/03/2005

Rapid Restoration, LLC

Phone: (615) 433-0030Fax: (615) 433-0036View Additional Phone Numbers3610 Kelton Jackson Rd, SpringfieldTN 37172-5003 Send email to Rapid Restoration, LLC

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BBB Accreditation

A BBB Accredited Business since 02/03/2005

BBB has determined that Rapid Restoration, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Rapid Restoration, LLC's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews Customer Reviews on Rapid Restoration, LLC

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2 Customer Reviews

Additional Information

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BBB file opened: 01/09/2003Business started: 06/01/2001
Licensing, Bonding or Registration

The commercial application of pesticides (insecticides, herbicides, fungicides, etc.) in Tennessee requires certification, licensing, and a charter. Consumers may search the Tennessee Department of Agriculture's web site to determine an applicators regulatory compliance by clicking here: http://agriculture.state.tn.us/listcharter.asp

Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Craig Knowles (Owner)Ms. Rachel Simmons
Business Category

Contractors - General, Air Purifying & Cleaning Systems & Equipment, Mold & Mildew Inspection/Removal/Remediation, Smoke Odor Counteracting Service, Fire Mitigation, Odor Neutralizer, Mold & Mildew Remediation, Mold & Mildew Inspection, Fire & Smoke & Water Clean Up, Water Mitigation, Storm Damage Restoration, Water Damage Restoration, Fire Damage Restoration, Fire & Water Damage Restoration, Dehumidifying Equipment, Fire & Flood Emergency Service, Roofing Contractors, Drying Service

Products & Services

This company offers residential and commercial restoration services including fire, water and storm damage. This company also offers roofing contractor services.

Alternate Business Names
Team Rapid
Industry Tips
Home - Roofing Contractors

Customer Review Rating plus BBB Rating Summary

Rapid Restoration, LLC has received 4.70 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.