BBB Accredited Business since 10/01/1965
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A BBB Accredited Business since 10/01/1965
BBB has determined that Buddy Allen Carpet One meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Buddy Allen Carpet One's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
2 Customer Reviews Customer Reviews on Buddy Allen Carpet One
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2 Customer Reviews|
Type of Entity
Incorporated: February 1965, TN
Contact InformationPrincipal: Mr. Zack Allen (President)
Carpet & Rug Dealers - New, Floor Laying, Refinishing & Resurfacing, Floor Materials - Retail, Tile - Ceramic - Contractors & Dealers, Linoleum Dealers, Hardwood Floor Contractors
Products & Services
This company offers the Sales and installation of Carpet, Tile, Hardwood, Stone, Laminate, LVT, Vinyl and design services.
Refund and Exchange Policy
According to information supplied by the company, it's Refund/Guarantee policy states:
The Beautiful Guarantee:
Carpet flooring products with a Titanium, Platinum or Gold SelectAFloor warranty carry The Beautiful Guarantee (see page 14 for specific warranty terms)
If after installation and during the terms of the Beautiful Guarantee you wish to change your new carpet for a different SelectAFloor style or color, your Carpet One Floor & Home retailer will replace it free with another SelectAFloor carpet style or color of equal or lesser value. Should you wish to replace your flooring with a SelectAFloor carpet upgrade, you may do so by paying the diffence in retail price. Any increase in cost due to industry price increases will be the consumers responsibility. No Monetary Compensation will be paid if a lower price carpet is selected.
This a is a one-time only replacement and does not include replacement of cushion. Simply call your Carpet One Floor & Home retailer within the time frame of the warranty and indicate you wish to choose another SelectAFloor carpet under The Beautiful Guarantee. This is a replacement warranty and does not apply to matters covered by other warranties.
Replacement includes materials and labor. Labor to move furniture, permanent construction (built-ins such as cabinets and bookcases), equipment or electronics is the responsibility of the customer.
No replacement will be made with respect to carpet that has been glued down, subjected to abuse, vandalism, alteration or damage caused by smoke, fire, flood, wind, lightning, or any other casualty event. This warranty applies only to the original purchaser or a Carpet One Floor & Home style carpet that has been professionally installed by a Carpet One Floor & Home retailer or Carpet One Floor & Home authorized independent intaller.
NOTE: Custom Installation of any carpet installed with inserts or a border are excluded from the Beautiful Guarantee. Area rugs are excluded from this warranty.
No Questions Ask Replacement Warranty:
At Carpet One Floor & Home, carpets with a Silver or Bronze SelectAFloor warranty carry a No Questions Asked Replacement Warranty. During the Period of your warranty after your carpet is installed, you wish to change the style or color of your new SelectAFloor carpet, your Carpet One Floor & Home retailer will replace it with another SelectAFloor carpet style or color of equal or lesser value, or if the carpet has been discontinued , carpet of comparable quality will be substituted. Should you wish to replace the capet with a Carpet One Floor & Home SelectAFloor carpet upgrade, you may do so by paying the difference in retail price. No monetary compensation will be paid if a lower price carpet is selected.
Area rugs are excluded from this warranty.
The period specified by the warranty level of the product purchased (see General Terms & Conditions on pages 24-25 for other conditions that apply.
Alternate Business NamesBuddy Allen Carpet One Floor & Home, Buddy Allen Floor Covering Company, Inc., Carpet One Buddy Allen, Carpet One
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview