BBB Business Review

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BBB Accredited Business since 01/08/2013

Truven Health Analytics, Inc.

(615) 778-6410830 Crescent Centre Dr Ste 600, FranklinTN 37067-7245 Send email to Truven Health Analytics, Inc.

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Description

This company offers healthcare software and business consulting services.

BBB Accreditation

A BBB Accredited Business since 01/08/2013

BBB has determined that Truven Health Analytics, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Truven Health Analytics, Inc.'s rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Truven Health Analytics, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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On August 13, 2014 BBB received the following ALERT from Truven Health Analytics, Inc.:

We are aware that individuals on the Internet have been impersonating Truven Health Analytics employees, using texts and various instant messaging applications to lure job seekers into a scam offering work from home, with the applicants eventually being asked to pay setup and equipment costs. This activity is fraudulent, and we are working diligently with our Security and Legal teams to address it. (All legitimate Truven Health job opportunities can be found on the Careers page of our corporate website, http://truvenhealth.com/, but never via text or instant message, and never with a request for money from an applicant.). We deplore scams such as these, and the harm and inconvenience they cause to all affected. If you wish to report this incident to the authorities, please contact Timitre Kyriakides at the United States Secret Service, Detroit Field Office, at (313) 226-1838 or timitre.kyriakides@usss.dhs.gov.

BBB file opened: 05/14/1997Business started: 01/01/1993
Type of Entity

Corporation

Incorporated: November 1996, DE

Business Management
Principal: Ms. Kathryn Ware (Customer Service Contact)Customer Contact: Mr. Pate L. McCartney (Senior Vice President)
Business Category

Business Consultants, Healthcare Information Technology, Health Care Management, Health & Medical - General

As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.