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BBB Accredited Business since 07/10/2001
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A BBB Accredited Business since 07/10/2001
BBB has determined that Interactive Security Systems, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Interactive Security Systems, LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||2|
|Advertising / Sales Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr. George Carter (President)Customer Contact: Mrs. Bonnie Raymond (Complaint Contact)Mr. Dwane Emanuelson (VP of Operations)Mr. Keith Thomas (CFO)Ms. Vicki Turrentine
Burglar Alarm Systems - Dealers, Monitoring & Service, Home Theater, Audio-Visual Equipment - Dealers, Fire & Smoke Alarm Systems
Products & Services
This company offers the sale and service of residential and commercial security systems.
Alternate Business NamesInteractive Systems, Interactive Security Systems
Industry TipsEvergreen Contracts
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in 45 counties in MiddleTennessee and Southern Kentucky. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Interactive Security Systems, LLC is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
Additional Phone Numbers
- (615) 459-4899
- (800) 476-2822
- (615) 332-0093
- (931) 645-6490
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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