BBB Accredited Business since 08/06/1999
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A BBB Accredited Business since 08/06/1999
BBB has determined that Ingram Industries, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Ingram Industries, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 9 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||7|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Ingram Industries, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Contact InformationPrincipal: Mr. John R. Ingram (Chairman of the Board/Ingram Industries, Inc.) Carla Baker (Executive Assistant to John Ingram)Ms Janet Craig (Vice President Credit, Ingram Industries Inc.)Ms Linda Dickert (Chief Legal Officer/Ingram Book Group Inc.)Ms. Martha Ingram (Chairman Ermerita Ingram Industries Inc.)Mr. Orrin H. Ingram (President/CEO Ingram Industries, Inc.)Mr. Shawn Morin (Chief Operating Officer/ Inram Book Group Inc.)Mr Phillip C Ollila (President Lighting Source Inc.)Mr. Craig Philip (Chief Executive Officer, Ingram Barge Co.)
Barge Lines, Fuel - Marine, Printers, Publishers - Book, Transportation Services, Material Handling Equipment, Books - Wholesale
Products & Services
According to information supplied by the company, it offers marine transportation and the sale of books. bm