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BBB Accredited Business since 08/06/1999

Ingram Industries, Inc.

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Phone: (615) 298-8200Fax: (615) 298-8242View Additional Phone Numbers4400 Harding Road,, One Belle Meade Place, NashvilleTN 37205 Send email to Ingram Industries, Inc.View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 08/06/1999

BBB has determined that Ingram Industries, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Ingram Industries, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 9 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

9 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Delivery Issues1
Problems with Product / Service7
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Ingram Industries, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 04/01/1970Business started: 05/14/1962Business started locally: 06/14/1962
Contact Information
Principal: Mr. John R. Ingram (Chairman of the Board/Ingram Industries, Inc.) Carla Baker (Executive Assistant to John Ingram)Ms Janet Craig (Vice President Credit, Ingram Industries Inc.)Ms Linda Dickert (Chief Legal Officer/Ingram Book Group Inc.)Ms. Martha Ingram (Chairman Ermerita Ingram Industries Inc.)Mr. Orrin H. Ingram (President/CEO Ingram Industries, Inc.)Mr. Shawn Morin (Chief Operating Officer/ Inram Book Group Inc.)Mr Phillip C Ollila (President Lighting Source Inc.)Mr. Craig Philip (Chief Executive Officer, Ingram Barge Co.)
Business Category

Barge Lines, Fuel - Marine, Printers, Publishers - Book, Transportation Services, Material Handling Equipment, Books - Wholesale

Products & Services

According to information supplied by the company, it offers marine transportation and the sale of books. bm

Alternate Business Names
Ingram Book Group Inc., Ingram Content Group Inc., Ingram Barge Company, Ingram Book Company, Ingram Distribution Holdings Division, Ingram Periodicals Inc., Publisher Resources Inc., Tennessee Book Company, Ingram Library Services, Capital Marine Supply Inc., Custom Fuel Services Inc., Eastern Associated Terminals Company, LLC, Hartley Marines LLC, The Ohio River Terminals Co. LLC, Lightning Source Inc.

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.