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BBB Accredited Business since 06/10/2002

Pinnacle Financial Partners

Find a Location

Phone: (615) 744-3700Fax: (615) 744-3891View Additional Phone Numbers150 3rd Avenue South, NashvilleTN 37201 Send email to Pinnacle Financial PartnersView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 06/10/2002

BBB has determined that Pinnacle Financial Partners meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Pinnacle Financial Partners' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Advertising / Sales Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Pinnacle Financial Partners

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 01/22/2002Business started: 02/28/2000
Type of Entity

Corporation

Incorporated: February 2000, TN

Contact Information
Principal: Mr. Terry Turner (President/CEO)Customer Contact: Ms. Sarae Janes (Communications Coordinator)Mr. Ed Davenport (Senior Vice President)Mr. Eric Kruse Ms. Nancy Livezey Mr. Ed C. Loughry (Vice Chairman)Mr. David Major (President & CEO)Mr. Kevin Marchetti (Senior Vice President)Mr. Sam Short (Executive Vice President)
Business Category

Banks

Products & Services

The company offers financial services including investments and banking.

This company offers banking services.

Alternate Business Names
Bank of the South, Pinnacle National Bank
Industry Tips
Banking - FDIC

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.