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BBB Accredited Business since 08/20/1991
Mercedes-Benz of Nashville
Phone: (615) 742-8000Fax: (615) 242-4523630 Bakers Bridge Avenue, Franklin, TN 37067 Send email to Mercedes-Benz of Nashville
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A BBB Accredited Business since 08/20/1991
BBB has determined that Mercedes-Benz of Nashville meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Mercedes-Benz of Nashville's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Tennessee Motor Vehicle Commission
500 James Robertson Pkwy., 2nd Floor
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr. Harold Hamilton (General Manager/)Mr. Chris Barnes (Parts Manager)Ms. Allison Earley (Business Manager)Ms. Andrea Havens (Office Manager)Mr. Bill Hudson (Service Manager)Mr. Tim Langdon (New Car Sales Manager)Ms. Anita Leonard (Business Development)Mr. JG Page (Pre-Owned Car Sales Manager)
Auto Repair & Service, Auto Parts & Supplies - New, Auto Warranty Plans, Automobile Pre-Paid Maintenance Plans, Auto Dealers - New Cars, Auto Dealers - Used Cars
Products & Services
The company is a franchised auto dealership for Mercedes-Benz, Sprinter, and smart of North America engaged in the sales and service of
Alternate Business NamesSonic Nashville Mercedes, LLC
Industry TipsAutomobile Financing
Automobile - Repair
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in 45 counties in MiddleTennessee and Southern Kentucky. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Mercedes-Benz of Nashville is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.