BBB Business Review

Is this your Business?

BBB Accredited Business since 04/30/2008

Universal Kia

(615) 860-98881536 Gallatin Pike North, MadisonTN 37115

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BBB Accreditation

A BBB Accredited Business since 04/30/2008

BBB has determined that Universal Kia meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Universal Kia's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Problems with Product / Service3
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Complaint Information

Chris Bostick would like the opportunity to resolve any concerns consumers may have before a complaint is filed with BBB. BBB encourages consumers to contact Mr. Bostick directly at cbostick@aol.com and allow him 72 hours (excluding weekends and holidays) to address any concerns prior to filing a complaint with BBB.

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Universal Kia

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 05/05/2008Business started: 06/01/2005
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Tennessee Motor Vehicle Commission
500 James Robertson Pkwy., 2nd Floor
Nashville, TN37243
(615) 741-2711
http://www.tn.gov/regboards/mvc/index.shtml

Type of Entity

Corporation

Incorporated: February 2008, TN

Contact Information
Principal: Mr. Chris Bostick (Owner)
Business Category

Auto Dealers - Used Cars

Products & Services

This company offers the sales and service of new and used automobiles.

Alternate Business Names
Carnival Kia Automotive Group, Carnival Kia of Rivergate, Rivergate Acquisitions, Inc., Carnival Kia of Rivergate
Industry Tips
Automobiles - Buying Used
Automobile Financing

Customer Review Rating plus BBB Rating Summary

Universal Kia has received 5.00 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.