BBB Business Review

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BBB Accredited Business since 04/30/2009

Trinity Automotive, Inc.

(615) 242-42442030 Rosa L. Parks Blvd, NashvilleTN 37228 Send email to Trinity Automotive, Inc.

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BBB Accreditation

A BBB Accredited Business since 04/30/2009

BBB has determined that Trinity Automotive, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Trinity Automotive, Inc.'s rating include:

  • Length of time business has been operating.
  • Response to 12 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

12 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues4
Problems with Product / Service8
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 12

Additional Complaint Information

The company has provided BBB with the name and direct phone number that consumers should call prior to filing a complaint with BBB. BBB suggests consumers contact Christina Byrum, Customer Relations Manager at 615.242.4244 ext 216 to discuss any concerns, and allow her 72 hours (excluding weekends and holidays) to resolve the matter before filing a complaint with BBB.

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Trinity Automotive, Inc.

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 08/23/2007Business started: 11/01/2006
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Tennessee Motor Vehicle Commission
500 James Robertson Pkwy., 2nd Floor
Nashville, TN37243
(615) 741-2711
http://www.tn.gov/regboards/mvc/index.shtml

Type of Entity

Corporation

Incorporated: August 2006, TN

Business Management
Principal: Mr. Julius Olds (President)
Contact Information
Ms. Stoni Davis (Customer Service)
Business Category

Auto Dealers - Used Cars, Tire Retread & Repair, Transmissions - Automobile, Radiators - Automotive, Small Engine Repair, Brake Service, Battery Repairing & Rebuilding, Auto Repairing - Foreign, Auto Diagnostic Service, Auto Body Shop Equipment & Sup, Auto Air Conditioning, Auto Repair & Service

Products & Services

This company offers a used automobile dealership and auto repair & maintenance services including air conditioning, auto body, auto repair-foreign, battery repair, engine repair, radiator-automotive, transmissions & tire repair.

Industry Tips
Automobile Financing
Automobile - Repair
Automobile - Transmission

Customer Review Rating plus BBB Rating Summary

Trinity Automotive, Inc. has received 4.12 out of 5 stars based on 1 Customer Review and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.