BBB Accredited Business since 04/30/2009
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A BBB Accredited Business since 04/30/2009
BBB has determined that Trinity Automotive, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Trinity Automotive, Inc.'s rating include:
- Length of time business has been operating.
- Response to 12 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||4|
|Problems with Product / Service||8|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||12|
Additional Complaint Information
The company has provided BBB with the name and direct phone number that consumers should call prior to filing a complaint with BBB. BBB suggests consumers contact Christina Byrum, Customer Relations Manager at 615.242.4244 ext 216 to discuss any concerns, and allow her 72 hours (excluding weekends and holidays) to resolve the matter before filing a complaint with BBB.
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Trinity Automotive, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Tennessee Motor Vehicle Commission
500 James Robertson Pkwy., 2nd Floor
Type of Entity
Incorporated: August 2006, TN
Business ManagementPrincipal: Mr. Julius Olds (President)
Contact InformationMs. Stoni Davis (Customer Service)
Auto Dealers - Used Cars, Tire Retread & Repair, Transmissions - Automobile, Radiators - Automotive, Small Engine Repair, Brake Service, Battery Repairing & Rebuilding, Auto Repairing - Foreign, Auto Diagnostic Service, Auto Body Shop Equipment & Sup, Auto Air Conditioning, Auto Repair & Service
Products & Services
This company offers a used automobile dealership and auto repair & maintenance services including air conditioning, auto body, auto repair-foreign, battery repair, engine repair, radiator-automotive, transmissions & tire repair.
Industry TipsAutomobile Financing
Automobile - Repair
Automobile - Transmission
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview