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Find a Location

Right Price Auto Sales, Inc. has 1 locations, listed below.

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    Business ProfileforRight Price Auto Sales, Inc.

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/21/2009

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Business Details

    Location of This Business
    5223 NW Broad St, Murfreesboro, TN 37129-7022
    BBB File Opened:
    2/19/2008
    Years in Business:
    31
    Business Started:
    1/1/1993
    Business Incorporated:
    12/29/1995
    Accredited Since:
    10/21/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Carl Jenkins, Co-Owner
    Contact Information

    Principal

    • Mr. Carl Jenkins, Co-Owner

    Customer Contact

    • Mr. Carl Jenkins, Co-Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    After exactly seven (7) days after purchasing a car from Right Price, a rod in the motor went bad. I am a single mother, who couldnt afford the extra money for a warranty, (mind you, it only covers an extent anyways) .. Of course, I had a mechanic look at the car, and was told the company essentially, put a bandaid on the car with additives to the oil, to be able to sell the car. I called the company, asking for options, explaining the situation. I did not hear anything back for a few days, finally i called back to see if the owner had been spoken to. Hardly any solutions were provided, in fact, they acted as if I was at fault. I was offered for ME to spend the $2000-$3000 dollars on a new engine, and theyll consider taking it off the total pay off of the car.. My attorney then sent a letter, demanding this situation be fixed or a resolution be found, and the contract be dissolved, not holding me accountable for any further payments. I then called back, waiting for their team to correspond with my attorney, letting them know i would not make my first payment, due to the fact that the car engine has a problem, they knew about & are refusing to fix. The owner then proceeded to call, after receiving the letter from my attorney, this wouldve been the first time weve spoken to him throughout the last two weeks, 14 days exactly, angrily he yelled, cussed, and then hung up on my attorney, stating he knows the law, and we have no grounds. Fortunately, hes wrong. Extremely unprofessional. The salesman, *****, however was very nice the day of, and even the manager ****** was pleasant to discuss this matter with. The owner, ****, is extremely rude, unprofessional, and dishonest. He took advantage of me, and my money in this situation. I would not do business with this company EVER again.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Middle Tennessee

    BBB Reports On

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