BBB Accredited Business since 07/06/2007
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A BBB Accredited Business since 07/06/2007
BBB has determined that Garland Nissan, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Garland Nissan, LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 7 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||2|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
2 Customer Reviews Customer Reviews on Garland Nissan, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|09/25/2015||Problems with Product / Service | Read Complaint Details|
|02/13/2015||Advertising / Sales Issues | Read Complaint Details|
|10/21/2014||Advertising / Sales Issues | Read Complaint Details|
Final Consumer Response
|09/15/2015||Billing / Collection Issues | Read Complaint Details|
|09/05/2014||Problems with Product / Service | Read Complaint Details|
|12/01/2015||Advertising / Sales Issues|
|02/14/2013||Guarantee / Warranty Issues|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Tennessee Motor Vehicle Commission
500 James Robertson Pkwy., 2nd Floor
Nashville, TN 37243
Type of Entity
Limited Liability Company
Business ManagementCustomer Contact: Mr. Pat Hayes (General Manager)
Contact InformationPrincipal: Mr. O.B. Garland (President)
Auto Dealers - Used Cars, Auto Repair & Service
Products & Services
According to information supplied by the company, it offers the sale & service of new and pre-owned automobiles.
Industry TipsAutomobile Financing
Automobile - Repair
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
Map & Directions
Map & Directions
Address for Garland Nissan, LLC
2507 Ft. Campbell Blvd
Hopkinsville, KY 42240