BBB Accredited Business since 11/25/2008
Freeland Chevrolet, LLC
Phone: (615) 731-3000Fax: (615) 620-42375333 Hickory Hollow Pkwy, Antioch, TN 37013 Send email to Freeland Chevrolet, LLC
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A BBB Accredited Business since 11/25/2008
BBB has determined that Freeland Chevrolet, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Freeland Chevrolet, LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 6 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Problems with Product / Service||4|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Tennessee Motor Vehicle Commission
500 James Robertson Pkwy., 2nd Floor
Type of Entity
Limited Liability Company
On August 28, 2008, Freeland Chevrolet, LLC purchased the assets of Auto Fair Chevy. The company now operates under the name style Freeland Chevrolet, LLC.
Contact InformationPrincipal: Mr. Ben Freeland (Owner)Customer Contact: Mr. Greg Nippert (Manager)
Auto Dealers - Used Cars, Auto Repair & Service - Equipment & Supplies, Auto Services, Auto Service - Specialty Parts, Truck Repair & Service, Auto Repairing - Foreign, Auto Repair & Service, Auto Electric Service, Auto Diagnostic Service, Auto Accessories, Auto Customizing, Auto Body Repair & Painting, Auto Air Conditioning, Truck Dealers, Auto Parts & Supplies - New, Auto Dealers - New Cars
Products & Services
According to information supplied by the company, it offers the sale of new and used automobiles including parts and repair.
Freeland Chevrolet also offers a Low Price Guarantee on their prices and services as follows:
*Low Price Guarantee:
If a customer finds a lower price within 3 days of purchase of a vehicle or service, Freeland Chevrolet will refund the customer 110% of the difference in price.
The Customer must demonstrate valid proof of the competitor's total price in writing. Total Price includes all added administration fees such as dealer's or document fees, as well as any other miscellaneous charges. The comparable product or offer must currently be available for sale. It must also be verified by a Freeland Superstore Employee.
Freeland Chevrolet will refund 110% of the difference between their price and the verified price, once the exact options have been reconciled between the two similar vehicles. Freeland Chevrolet will account for a difference in options by adding or subtracting the Manufacturer's Retail Value for each option.
The Service Low Price Guarantee requires valid proof in writing of the total price including all fees and charges on equal service by a competitor. Freeland Chevrolet will refund 110% of the difference between their price and the verified competitor's price. The competitor's service offer must currently be available for purchase.
Alternate Business NamesFreeland Chevrolet Superstore
Industry TipsAutomobile Financing
Automobile - Repair