BBB Business Review

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BBB Accredited Business since 05/31/2002

Crest Honda

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Phone: (615) 256-5656Fax: (615) 324-29002215 Rosa L. Parks Blvd, NashvilleTN 37228 Send email to Crest Honda

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BBB Accreditation

A BBB Accredited Business since 05/31/2002

BBB has determined that Crest Honda meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Crest Honda's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 7 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

7 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues4
Problems with Product / Service3
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Crest Honda

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 05/31/2002Business started: 03/31/2002New Owner Date: 03/31/2002
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Tennessee Motor Vehicle Commission
500 James Robertson Pkwy., 2nd Floor
Nashville, TN 37243
(615) 741-2711
http://www.tn.gov/regboards/mvc/index.shtml

Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Robert Holly (General Manager)Ms. Robyn Boyde (Service Manager)Ms. Holly Carlton (Customer Relations Manager)Mr. Robert Holly (General Sales Manager)Ms Vicki Jones (Complaint Contact)Mr. Bruton Smith (President)
Business Category

Auto Dealers - Used Cars, Auto Dealers - New Cars, Windshield Wipers, Wheel Align, Frame & Axle Service Equipment & Supplies, Tire Retread & Repair, Tire Dealers, Transmissions - Automobile, Speedometers, Radiators - Automotive, Starters - Engine, Brake Service, Battery Repairing & Rebuilding, Auto Repair - Windshield, Glass Shops, Auto Repairing - Foreign, Auto Service - Sound Systems Sales & Service, Auto Diagnostic Service, Auto Accessories, Auto Body Repair & Painting, Auto Air Conditioning, Auto Repair & Service

Products & Services

The company offers the sale of new and used Honda vehicles including the Civic, Insight, Fit, Accord and CR-V. The company also offers Honda repair, Honda auto parts and auto loans and car leases.

Alternate Business Names
Crest Honda A Sonic Automotive Dealership
Industry Tips
Automobile Financing
Automobile - Repair
Automobile - Transmission

Customer Review Rating plus BBB Rating Summary

Crest Honda has received 5.00 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.