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Find a Location

Carl Black Chevrolet of Nashville, LLC has 1 locations, listed below.

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    Business ProfileforCarl Black Chevrolet of Nashville, LLC

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/30/2003

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    According to BBB files, this company is an authorized dealer of Chevrolet automobiles.

    Business Details

    Location of This Business
    535 Murfreesboro Pike, Nashville, TN 37210-3509
    BBB File Opened:
    6/13/2003
    Years in Business:
    32
    Business Started:
    1/1/1992
    Business Started Locally:
    5/22/2003
    Business Incorporated:
    5/22/2003
    Accredited Since:
    6/30/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Carl Black, President
    Contact Information

    Principal

    • Mr. Carl Black, President

    Customer Contact

    • Mr. Carl Black, President
    • Mr. P.D. Sumner, General Manager
    • Gary Harms, General Manager
    Additional Contact Information

    Fax Numbers

    • (615) 748-8598
      Primary Fax
    • (770) 590-8655
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    May, 2023 we took our car to **** black chevrolet and were told it needed a new coil kit replaced which should have been covered under our extended warranty but the service manager and service advisor confirmed to us that they presented it to the warranty company as a corroded coil rather than a bad coil so they state that its not covered. we also called the warranty company and they stated that the dealer never called them. then the dealership proceeded to charge us over $600.00 for something that we found out we didnt even need at all. we asked for the old coil kit and we asked other dealerships if it needed replacement and they said no-that there was nothing wrong with it to begin with. the dealer put the screws to us twice and they wont talk to us and GM says they cant do anything about the dealership that represents them (GM) we are out over $600.00 for no reason whatsoever
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Denise C

    5 stars

    05/21/2023

    I just bought a 2023 Chevy Bolt EUV from Carl Black Chevrolet, and it was the most pleasant experience I've had yet to purchase a vehicle! Chris was so helpful in test driving and explaining the features of an EV, and he was available by text for questions. We had never had an EV or hybrid vehicle before, so it was a leap for us to choose this, but we were assured along the way. Once my husband and I decided on the car, Chris even loaned me his portable phone charger to last through the purchase time as my phone was on its last battery power. Ahin, the sales manager, was kind, efficient, and simply explained the add-ons without pressure to buy them. Ahin also helped me get the $500 teacher rebate from Chevy/GM! I LOVE my new Bolt EUV, and I feel confident that I would go to this location for service or for another car in the future. For us, it was well worth driving across town for this friendly and enjoyable experience!

    Local BBB

    BBB of Middle Tennessee

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