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BBB Accredited Business since 03/22/2012

Auto Masters Of Smyrna, LLC

(615) 625-720056 S Lowry St, SmyrnaTN 37167-2538 Send email to Auto Masters Of Smyrna, LLC

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Description

This company offers the sale of pre-owned vehicles.

BBB Accreditation

A BBB Accredited Business since 03/22/2012

BBB has determined that Auto Masters Of Smyrna, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Auto Masters Of Smyrna, LLC's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 12 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

12 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Delivery Issues2
Problems with Product / Service7
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 12

Additional Complaint Information

This company has provided BBB with the name and phone number of the person consumers should contact prior to filing a complaint with BBB. BBB encourages consumers to call Richard Saad at 615-625-7200 and allow him 72 hours to resolve the matter (excluding weekends and holidays) before filing a complaint with BBB.

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Auto Masters Of Smyrna, LLC

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 08/02/2010Business started: 01/01/1996
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Tennessee Motor Vehicle Commission
500 James Robertson Pkwy., 2nd Floor
Nashville, TN37243
(615) 741-2711
http://www.tn.gov/regboards/mvc/index.shtml

Type of Entity

Limited Liability Company

Contact Information
Principal: Steve Winchester (General Manager)Customer Contact: Mr Dannie Hannah Mr. Ron Janbash (Owner) Will Pack (Customer Service Represenative)Mr Mitchell Winchester (CS Manager)
Business Category

Auto Dealers - Used Cars

Industry Tips
Automobile Financing

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.