BBB Accredited Business since 01/28/2010
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This company offers the sale of pre-owned automobiles and trucks.
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A BBB Accredited Business since 01/28/2010
BBB has determined that Auto Masters of Nashville, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Auto Masters of Nashville, LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 35 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||12|
|Problems with Product / Service||21|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||35|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Auto Masters of Nashville, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Complaint Breakdown by ResolutionAbout Complaint Details
|10/12/2015||Problems with Product / Service | Read Complaint Details|
|10/08/2015||Billing / Collection Issues | Read Complaint Details|
|09/15/2015||Problems with Product / Service | Read Complaint Details|
|07/02/2015||Billing / Collection Issues | Read Complaint Details|
|06/19/2015||Problems with Product / Service | Read Complaint Details|
|Page 1 of 7|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Tennessee Motor Vehicle Commission
500 James Robertson Pkwy., 2nd Floor
Nashville, TN 37243
Type of Entity
Limited Liability Company
Business ManagementPrincipal: Mr. James Pentecost
Contact InformationMs. Sandra May (Controller)Mr. Steven Piper (CFO)
Auto Dealers - Used Cars
Alternate Business NamesAuto Masters - Harding, Auto Masters - Woodbine, Auto Masters - Haywood
Industry TipsAutomobile Financing
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
Map & Directions
Map & Directions
Address for Auto Masters of Nashville, LLC
4601 Nolensville Rd
Nashville, TN 37211-5205