BBB Accredited Business since 11/01/1981
Town & Country Ford, Inc.
Phone: (615) 865-1280Fax: (615) 868-6295101 Anderson Lane, Madison, TN 37115 Send email to Town & Country Ford, Inc.
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A BBB Accredited Business since 11/01/1981
BBB has determined that Town & Country Ford, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Town & Country Ford, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 8 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Town & Country Ford would like the opportunity to speak with consumers regarding concerns before complaints are filed with BBB. Consumers are asked to contact Angela Stewart at 615-865-1280 before filing a complaint with BBB. She is available Monday - Friday. In the event she is unavailable for any reason, you don't have to wait, just ask for Customer Service and they will get the ball rolling. BBB suggests allowing the company 72 hours (excluding weekend and holidays) to address the concerns.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||5|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||8|
Customer Reviews Summary Read customer reviews
2 Customer Reviews Customer Reviews on Town & Country Ford, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Tennessee Motor Vehicle Commission
500 James Robertson Pkwy., 2nd Floor
Nashville, TN 37243
Type of Entity
Incorporated: July 1981, TN
Business ManagementPrincipal: Mr. Lee Beasley (General Manager)
Contact InformationCustomer Contact: Mrs. Angela Stewart (Customer Relations Manager)Mr. Jeff Bianchi (General Sales Manage)Ms. Mitch Goolsby (Service Manager)Mr. Daniel Hutchison (Body Shop Manager)
Auto Dealers - New Cars, Auto Parts & Supplies - Wholesale & Manufacturers, Auto Repair & Service - Diesel, Auto Repair & Service, Auto Body Repair & Painting, Auto Dealers - Used Cars
Products & Services
This company offers the sale and service of new and used
Industry TipsAutomobile Financing
Automobile - Repair
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview