This Business is not BBB Accredited
Nissan of Cool Springs
(615) 790-2500View Additional Phone Numbers212 Comtide Blvd, Franklin, TN 37067-6315
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Nissan of Cool Springs is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Nissan of Cool Springs' rating include:
- Failure to respond to one complaint filed against business.
Factors that raised Nissan of Cool Springs' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||5|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||8|
|Billing / Collection Issues||0|
|Total Closed Complaints||14|
Additional Complaint Information
This company asks that consumers contact Jason Stacy, Executive Manager, at firstname.lastname@example.org or 615-869-9425 prior to filing a complaint with BBB. BBB suggests consumers allow him 72 hours, excluding weekend and holidays, to resolve any concerns prior to filing a complaint with BBB.
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Nissan of Cool Springs
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Tennessee Motor Vehicle Commission
500 James Robertson Pkwy., 2nd Floor
Nashville, TN 37243
Type of Entity
Incorporated: February 2011, TN
Contact InformationPrincipal: Ms Carrie Carter Mr. Jason Stacy (Executive Manager)
Auto Dealers - New Cars, Tire Dealers, Auto Parts & Supplies - New, Auto Repair & Service, Auto Dealers - Used Cars
Products & Services
This company offers the sale and service of new and pre-owned vehicles.
Industry TipsAutomobile Financing
Automobile - Repair
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview