BBB Accredited Business since 03/19/2007
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This company offers new and used automobiles, service, parts and repairs.
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A BBB Accredited Business since 03/19/2007
BBB has determined that Lucas Chevrolet-Cadillac, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Lucas Chevrolet-Cadillac, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||1|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Tennessee Motor Vehicle Commission
500 James Robertson Pkwy., 2nd Floor
Type of Entity
Incorporated: July 1965, TN
Contact InformationPrincipal: Mr. H. Thomas Lucas (President)
Auto Dealers - New Cars, Auto Parts & Supplies - Wholesale & Manufacturers, Auto Services - Oil & Lube, Auto Services, Auto Service - Specialty Parts, Auto Warranty Service, Auto - Fleet Service, Auto - Fleet Maintenance, Auto Repair - Maintenance, Auto Repair - Tune-Up, Auto Repair & Service, Auto Parts & Supplies - New, Auto Dealers - Used Cars, Auto Dealers - Antique & Classic
Industry TipsAutomobile Financing
Automobile - Repair