BBB Accredited Business since 02/24/2011
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A BBB Accredited Business since 02/24/2011
BBB has determined that Cumberland Kia meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Cumberland Kia's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Problems with Product / Service||2|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Cumberland Kia
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|12/11/2014||Problems with Product / Service | Read Complaint Details|
|10/01/2014||Problems with Product / Service | Read Complaint Details|
|02/20/2015||Advertising / Sales Issues | Read Complaint Details|
|10/24/2013||Advertising / Sales Issues | Read Complaint Details|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Tennessee Motor Vehicle Commission
500 James Robertson Pkwy., 2nd Floor
Nashville, TN 37243
Type of Entity
Incorporated: May 2010, TN
Contact InformationPrincipal: Mr. Wes Dunn (General Manager) Brandon Hall (Sales Manager)
Auto Dealers - New Cars, Shock Absorbers, Auto Lube & Oil - Mobile, Mufflers & Exhaust Systems, Truck Repair & Service, Truck Bedliner, Truck accessories, Wheel Alignment, Frame & Axle Service - Auto, Windshield Wipers, Wheel Align, Frame & Axle Service Equipment & Supplies, Tire Changing Equipment, Tire Retread & Repair, Tire Dealers, Transmissions - Automobile, Radiators - Automotive, Engines - Rebuild & Exchange, Brake Service, Auto Repair - Windshield, Glass Shops, Auto Repairing - Foreign, Auto Service - Sound Systems Sales & Service, Auto Radios & Stereos - Sales & Repair, Auto Diagnostic Service, Auto Electric Service, Auto Accessories, Auto Body Repair & Painting, Auto Detailing, Auto Parts & Supplies - Used, Auto Parts & Supplies - New, Auto Repair & Service, Auto Dealers - Used Cars
Products & Services
This company offers the sale of new and used automobiles, service repairs, parts, auto body repairs, auto accessories and detailing.
Industry TipsAutomobiles - Buying Used
Automobile - Repair
Automobile - Transmission
Map & Directions
Map & Directions
Address for Cumberland Kia
1556 Intersate Drive
Cookeville, TN 38501