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In The Coastal Communities of North and South Carolina

BBB Business Review

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This Business is not BBB Accredited

Member Services Group, Inc.

Find a Location

Phone: (843) 249-2820Fax: (843) 249-2942PO Box 1143, Little RiverSC 29566

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BBB Accreditation

Member Services Group, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Member Services Group, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Additional Information

BBB file opened: 09/04/2009Business started: 04/13/2006
Type of Entity


Incorporated: April 2006, SC

Business Management
Principal: Harry Chapman (Service Manager)

According to information in file, Donnie McPherson, is also the owner of Leisure Travel Systems. The BBB has a separate report on Leisure Travel Systems:

Contact Information
Ms. Nancy Maedl (President)Mr. Donnie McPherson (CEO)
Number of Employees


Business Category

Travel Agencies & Bureaus, Insurance - Travel

Products & Services

This company offers wholesale vacations specializing in condo vacations, cruises and air/land packages. This company provides wholesale vacations to travel companies and travel agencies who in turn resale to clients.

Consumers report that during the sales presentation with the independent marketer, they are told they will be able to receive discounted rates for travel. According to consumers booking with MSG, the rates are not any different than what the consumer can book themselves.

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Vacation and Travel
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