BBB Business Review
What is a BBB Business Review?BBB Accredited Business since 06/01/1987
Century 21 Thomas
Find a LocationPhone: (843) 249-2100Fax: (866) 272-9846View Additional Phone Numbers625 Sea Mountain Hwy, North Myrtle Beach, SC 29582-2344 Send email to Century 21 Thomaswww.century21thomas.com
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BBB Accreditation
A BBB Accredited Business since 06/01/1987
BBB has determined that Century 21 Thomas meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Century 21 Thomas' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 12 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
| Complaint Type | Total Closed Complaints |
|---|---|
| Billing / Collection Issues | 1 |
| Problems with Product / Service | 11 |
| Advertising / Sales Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 12 |
Read Complaints | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
S C Real Estate Commission110 Centerview Dr Ste 302
Columbia, SC29210-8432
(803) 896-4400
http://www.llr.state.sc.us/POL/REC
Real Estate Commission - N C
PO Box 17100
Raleigh, NC27619-7100
(919) 875-3700
http://www.ncrec.gov
Type: unknown
Contact Information
Principal: Mr W Vaughn Stanaland (Vice President) Steve ClemmonsNumber of Employees
100
Business Category
Real Estate, Vacation Rentals
Products & Services
650+ Vacation Rentals
Golf Packages
Real Estate Sales
Alternate Business Names
Thomas Real Estate, IncorporatedIndustry Tips
BBB Warns of Deceptive Travel-Related PromotionsBuying a Foreclosed Home? Know the Facts
Buying An Unbuilt Home
Land for Sale!
Preparing to Sell Your Home
Purchasing Your Dream Vacation Home
Timeshare Scams Can Bilk the Unsuspecting
Vacation and Travel
LocationsX
2 Locations
-
404A Main St
North Myrtle Beach, SC 29582-3024Directions
-
625 Sea Mountain Hwy
North Myrtle Beach, SC 29582-2344(843) 249-2100
(800) 249-2100Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in The Coastal Communities of Northand South Carolina. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Century 21 Thomas is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Real Estate
BBB Warns of Deceptive Travel-Related PromotionsBuying a Foreclosed Home? Know the Facts
Buying An Unbuilt Home
Land for Sale!
Preparing to Sell Your Home
Purchasing Your Dream Vacation Home
Timeshare Scams Can Bilk the Unsuspecting
Vacation and Travel
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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