BBB Business Review
What is a BBB Business Review?This Business is not BBB Accredited
Roto-Rooter Plumbing & Drain
Find a LocationPhone: (843) 347-4700Fax: (864) 288-9870View Additional Phone Numbers216 Labonte St Unit A, Conway, SC 29526-8367http://www.rotorooter.com
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BBB Accreditation
Roto-Rooter Plumbing & Drain is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Roto-Rooter Plumbing & Drain's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
SC Labor, Licensing, and RegulationPO Box 11329
Columbia, SC29211-1329
(803) 896-4300
http://www.llr.state.sc.us
Magistrate's Office-Conway
1316 1st Avenue
Conway, SC29526
(843) 248-1373
BBB records show a license number of M108956 for this company, issued by SC Labor, Licensing, and Regulation. Their web address is http://www.llr.state.sc.us. The expiration date of this license is 10/31/2013.
Type: SC Labor, Licensing & RegulationType: City Occupational License
Type: Conway Business License
Type of Entity
Corporation
Incorporated: July 2004, SC
Contact Information
Principal: Ms. Abby Zaffuto (President)Mr Michael Zaffuto (Vice President)Number of Employees
4
Business Category
Plumbing Contractors, Septic Tanks & Systems Cleaning, Plumbing Drains & Sewer Cleaning
Products & Services
Roto-Rooter Plumbers of Myrtle Beach provides plumbing and drain cleaning services throughout Georgetown & Horry Counties
Alternate Business Names
Palmetto Plumbers, Inc.Industry Tips
Home Remodeling ContractorsLocationsX
2 Locations
216 Labonte St Unit A
Conway, SC 29526-8367(843) 347-4700
(800) 438-7686Directions145A Verdin Rd
Greenville, SC 29607-5926Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in The Coastal Communities of Northand South Carolina. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Roto-Rooter Plumbing & Drain is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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