BBB Business Review

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BBB Accredited Business since 07/06/2011

ARS of Wilmington

Phone: (910) 799-8810Fax: (910) 799-8819View Additional Phone Numbers200 N Green Meadows Dr STE A, WilmingtonNC 28405-3789 Send email to ARS of Wilmington

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BBB Accreditation

A BBB Accredited Business since 07/06/2011

BBB has determined that ARS of Wilmington meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for ARS of Wilmington include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Problems with Product / Service1
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

43 Customer Reviews Customer Reviews on ARS of Wilmington

Customer Experience Total Customer Reviews
Positive Experience 42
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 43 Customer Reviews

Additional Information

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American Residential Services has contacted BBB and requested that we notify consumers that they may contact their corporate office directly at 1-866-803-0879 or via email at wecare@ars.com prior to filing a complaint with the BBB in order to be given the opportunity to resolve the matter directly with them. Should a consumer choose to file a BBB complaint without contacting the company, BBB will process the complaint as any other complaint filed with us.

BBB file opened: 04/14/1999Business started: 03/24/1978
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractor's Licensing BD S C
110 Centerview Drive P O BOx 11329
Columbia, SC 29211-1329
(803) 896-4686
http://www.llr.state.sc.us/POL/Contractors/

NC Contractor's Licensing Board
PO Box 17187
Raleigh, NC 27619-7187
(919) 571-4183
http://www.nclbgc.org/

Type of Entity

Corporation

Incorporated: February 1997, NC

Contact Information
Principal: Mr. Michael Arnold (General Manager)Mrs Nancy Zsadanyi (Office Manager)
Number of Employees

30

Business Category

Heating & Air Conditioning, Plumbers

Products & Services

ARS of Wilmington offers heating and air conditioning services.

Alternate Business Names
American Residential Services
Industry Tips
Home Remodeling Contractors

Customer Review Rating plus BBB Rating Summary

ARS of Wilmington has received 5.0 out of 5 stars based on 43 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.