BBB Accredited Business since 07/06/2011
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A BBB Accredited Business since 07/06/2011
BBB has determined that ARS of Wilmington meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for ARS of Wilmington include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||1|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
43 Customer Reviews Customer Reviews on ARS of Wilmington
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||43 Customer Reviews|
American Residential Services has contacted BBB and requested that we notify consumers that they may contact their corporate office directly at 1-866-803-0879 or via email at firstname.lastname@example.org prior to filing a complaint with the BBB in order to be given the opportunity to resolve the matter directly with them. Should a consumer choose to file a BBB complaint without contacting the company, BBB will process the complaint as any other complaint filed with us.BBB file opened: 04/14/1999Business started: 03/24/1978
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Contractor's Licensing BD S C
110 Centerview Drive P O BOx 11329
Columbia, SC 29211-1329
NC Contractor's Licensing Board
PO Box 17187
Raleigh, NC 27619-7187
Type of Entity
Incorporated: February 1997, NC
Contact InformationPrincipal: Mr. Michael Arnold (General Manager)Mrs Nancy Zsadanyi (Office Manager)
Number of Employees
Heating & Air Conditioning, Plumbers
Products & Services
ARS of Wilmington offers heating and air conditioning services.
Alternate Business NamesAmerican Residential Services
Industry TipsHome Remodeling Contractors
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview