In The Coastal Communities of North
and South Carolina
Better Business Bureau
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BBB Reliability Report for

Elite Interiors & Furniture Gallery Inc


A BBB Accredited business since 05/02/2002.

BBB Rating A+

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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about this business:

Arrow BBB Accreditation
Arrow BBB Rating
Arrow Business Contact and Profile
Arrow Business Management
Arrow Licensing
Arrow Customer Complaint History
Arrow BBB Program Participation
Arrow Government Actions
Arrow Advertising Review
Arrow Industry Tips
Arrow BBB Copyright and Reporting Policy

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BBB Accreditation

This company has been a BBB Accredited business since May 2002. This means it supports BBB's services to the public and meets our BBB Accreditation standards.


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BBB Rating

Based on BBB files, this business has a BBB Rating of A+ on a scale from A+ to F.

Click here for an explanation of BBB Ratings


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Business Contact and Profile

Name: Elite Interiors & Furniture Gallery Inc
Phone: (843) 449-3588
Fax: (843) 449-3589
Address: 1840 Mr Joe White Ave
Myrtle Beach, SC 29577-5622
Google Map
Website: www.elitefurnituregallery.com
Original Business Start Date: August 2001
Principal: Ms Shannon Griffin, President
Customer Contact: Ms Shannon Griffin, President - (843) 449-3588
Entity: Corporation
Incorporated: August 2001, SC
Employees: 10
Type of Business: Furniture-Retail, Interior Decorators & Designers
BBB Accreditation: This organization is a BBB Accredited business.

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Business Management

Additional company management personnel include:

Ms. Karen Thompson
Crystal Smith
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Licensing

BBB records show a license number of 026512275 for this company.



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Customer Complaint History

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 16 complaints about this company in the last 36 months, our standard reporting period. Of the total of 16 complaints closed in 36 months, 1 was closed in the last year.

Sales Practice Issues 
  Administratively Closed 
    1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
 
Delivery Issues 
  Resolved 
    1 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
    1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
    1 - Company offered a partial (less than 100%) settlement which the consumer failed to acknowledge acceptance to BBB.
  Administratively Closed 
    2 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
 
Repair Issues 
  Administratively Closed 
    1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
 
Service Issues 
  Resolved 
    1 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
    1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
 
Customer Service Issues 
  Resolved 
    1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
  Administratively Closed 
    1 - BBB determined the company provided proper verification that indicated there was no obligation to resolve the issues of the complaint.
 
Guarantee or Warranty Issues 
  Resolved 
    1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
 
Product Issues 
  Resolved 
    1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
  Administratively Closed 
    1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
    1 - BBB determined the company provided proper verification that indicated there was no obligation to resolve the issues of the complaint.
 
Refund or Exchange Issues 
  Administratively Closed 
    1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
 

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BBB Program Participation

This company participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

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Government Actions

BBB has no information regarding government actions at this time.


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Advertising Review

BBB has no information regarding advertising review at this time.


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Industry Tips

Business Opportunities

BBB GENERAL COMMENT ON THE INDUSTRY: Before investing money in a business opportunity or franchise offer, investigate the offer carefully. In most cases, the Federal Trade Commission requires the promoter of a franchise or seller of a business opportunity to provide prospective buyers with detailed disclosure documents at the time of the offering. To protect yourself from unscrupulous salespersons within this industry, be aware of several warning signs including high-pressure sales tactics where the promotor does not want you to take the time to investigate the offer; representations of extraordinary profits with very little risk; excessively high start-up fees; or lack of communication or evasive answers about the plan. You should also be wary of any projections of income that are not backed up by specific experiences of existing investors. Something else to consider is the possibility that area saturation could exist. Learn how many salespeople are in your area and whether you will have an exclusive territory.


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BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Reliability Report.

ID: 10002814
Report as of November 7, 2009 20:53
Copyright© 2009 Better Business Bureau


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