The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in The Coastal Communities of Northand South Carolina. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Bo Smith Furniture of Hartsville is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (843) 332-7701
- (800) 576-9602
Additional Fax Numbers
Additional Web Addresses
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began including text of consumer complaints and business responses in BBB Business Reviews on January 1, 2010 for complaints filed on that date and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB.
Industry Tips for Furniture - Retail
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What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
About BBB Business Review Content and Services
Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.
According to information in BBB files, this company is no longer in business. If you have an unresolved dispute with this company you may wish to seek legal advice.
On 07/23/13, Karl H. Smith, Attorney for Bo Smith Furniture of Hartsville, contacted the BBB of Coastal Carolina and stated the business has ceased operations.
He has advised the BBB of Coastal Carolina that Bo Smith Furniture of Hartsville is filing for bankruptcy. Any consumers who would like to file a claim should contact the attorney, Karl H. Smith, at:
508 South 4th St
Hartsville, SC 29550
On 08/05/13, Liston Gainey, owner of Bo Smith Furniture contacted the BBB of Coastal Carolina and stated:
As of July 12th BoSmith Furniture of Florence dba FurnitureGeek closed its doors.
For any questions please contact Attorney Jane Downey at Moore, Taylor & Thomas, P.A.
1700 Sunset Blvd.
Post Office Box 5709
West Columbia, SC 29171
Direct Dial 803-929-0030