BBB Accredited Business since 10/10/2008
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A BBB Accredited Business since 10/10/2008
BBB has determined that Horry Electric Cooperative, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Horry Electric Cooperative, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||2|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Horry Electric Cooperative, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|08/25/2014||Billing / Collection Issues | Read Complaint Details|
|06/16/2014||Problems with Product / Service | Read Complaint Details|
|11/25/2013||Billing / Collection Issues | Read Complaint Details|
Type of Entity
Incorporated: April 1940, SC
Contact InformationPrincipal: Mr. Daniel B. Shelley, III (Chief Financial Officer)Customer Contact: Mr. James P. Howle (Executive Vice President)Ms. Penelope Hinson (Public Relations)Mrs. Jodi Jordan (Manager of Office Service)
Number of Employees
Products & Services
Electric cooperative. Providing electric service to member/owners in Horry County