BBB Business Review

BBB Accredited Business since 05/23/2005

Hope Mills Chamber of Commerce

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Phone: (910) 423-4314Fax: (910) 423-6796 ext faxPO Box 451, Hope MillsNC 28348-0451 Send email to Hope Mills Chamber of Commerce

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BBB Accreditation

A BBB Accredited Business since 05/23/2005

BBB has determined that Hope Mills Chamber of Commerce meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Hope Mills Chamber of Commerce's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Hope Mills Chamber of Commerce

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Industry Comparison| Chart

Chambers Of Commerce

Additional Information

top
BBB file opened: 05/23/2005Business started: 01/01/1986
Contact Information
Principal: Ms. Jan Spell (President)Ms Dee Callahan (Executive Director)
Number of Employees

4

Business Category

Chambers Of Commerce

Products & Services

Chartered in 1891, Hope Mills can trace its beginning back to 1766, when due to the wealth of natural water power and the abundance of timber, a lumber camp, saw mill, grist mill and pottery business were established. In 1839, construction of the first cotton mill was completed and was the beginning of a new era for the town. Much of the heritage and the town's name itself can be attributed to the cotton milling industry that followed.

Hope Mills is a community of 12,355 residents located along Interstate I-95 just south of Fayetteville. The town offers a safe, quiet, peaceful, southern village environment in which to live. Conveniently located, Hope Mills is just 10 miles from Fort Bragg, 4 miles from the Fayetteville Airport and 3 miles from the 620 acre Cumberland Industrial Center.

While the town is small, it offers its residents a full variety of services and recreation. There are public parks and recreational facilities located throughout the town. These facilities provide a wide range of activities from our lake to walking trails to tennis courts. Hope Mills has its own Police and Fire Departments and is only minutes away from four major hospitals. Our new county library provides a number of special services including summer reading programs and public meeting rooms. Five shopping centers, the historic downtown district, a post office, two medical clinics, four elementary schools, two junior high schools, two high schools and twenty churches round out a community in which to raise a family and enjoy life

Alternate Business Names
Hope Mills Area Chamber of Commerce
LocationsX

2 Locations

  • 5546 Trade St 

    Hope Mills, NC 28348-1972

  • PO Box 451 

    Hope Mills, NC 28348-0451(910) 423-4314

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in The Coastal Communities of Northand South Carolina. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Hope Mills Chamber of Commerce is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including text of consumer complaints and business responses in BBB Business Reviews on January 1, 2010 for complaints filed on that date and thereafter. This includes all complaints that meet our reporting guidelines and that are filed electronically. We also report on the resolution of the complaint, as determined by BBB.

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Industry Tips for Chambers Of Commerce

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.