Are You on the Do-Not-Call List?

July 22, 2011
Ridgeland, Miss., July 13, 2011 – Every day, the Better Business Bureau (BBB) Serving Mississippi receives dozens of calls from consumers who have been contacted by telemarketers or scam artists. Although the National Do Not Call (DNC) Registry began in 2004, many consumers have not taken advantage of this free and valuable service.

“While the DNC registry is not by itself a solution to stopping unwanted calls, it certainly has helped curb the number of calls received by consumers,” said Bill Moak, President of the BBB Serving Mississippi. “We urge every consumer to register all their telephone numbers, including landlines and cell phone numbers.”

Many callers to the BBB report confusion about the DNC registry, which is administered by the Federal Trade Commission (FTC) and holds a reported 157 million numbers. For example, there are exceptions for charities, political campaigns, surveys, businesses with you have an existing relationship, business-to-business calls, and calls from companies to whom you have given your permission to call.

Numbers will remain on the registry unless assigned to another customer, and will not expire. To register, call 1-888-382-1222 from the phone you wish to register, or visit

If your phone has been registered for at least 31 days and you get a call from a telemarketer, file a complaint with the FTC at the same number and website as above. You will need to provide the date of the call and the phone number or name of the company which called you. Companies which violate the law have in the past been slapped with heavy fines and penalties.