BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Written In Stone, LLC

Phone: (601) 260-5650 Fax: (601) 714-1518 PO Box 309, Brandon, MS 39043 http://www.writteninstoneclean.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Step One:

First we use a simple non-toxic, eco-friendly cleaning solution
to agitate the dirt that’s ingrained into the floor (that’s why mopping
never removes it, allowing it to build up over time).

Step Two:

We then use our patented floor tool that applies heated water at
just the right pre-selected cleaning pressure in the Containing Dome –
pre-selected at a level that precludes any damage. At the same time the
water is being applied, it’s also vacuum-extracted at 5 gallons per
minute, leaving the surface almost completely dry.

Why waste more time and effort "trying" to clean your hard surfaces the
old fashion way? The Master's Touch offers fast, effective, and
affordable solutions that work on any hard surface: natural stone; by Shopping Sidekick Plugin">tile & grout; natural stone; brick; concrete; and stucco. We can do it all - vertical or horizontal.

Our specialty is cleaning tile and grout, but we can do much more. Below is a list of additional surfaces we can clean with our
specialized equipment.


RESIDENTIAL

Kitchen floors

Entry ways

Hallways

Counter tops

Shower enclosures

Garage floors

Driveways

Pool decks

Patios

And much more!

 

COMMERCIAL

Carpet, Tile, Stone, Brick

Lobbies, entry areas

Offices, hallways

Restrooms

Kitchen areas

Walkways

Counter tops

And Much More!


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Written In Stone, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Written In Stone, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Written In Stone, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 30, 2007 Business started: 05/01/2008 in MS Business incorporated 05/20/2010 in MS
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Bryce Mott, Owner
Contact Information
Principal: Mr. Bryce Mott, Owner
Business Category

TILE & GROUT CLEANING TILE RESTORATION CONCRETE - RESTORATION, SEALING & CLEANING CARPET & RUG CLEANERS STEAM CLEANING - INDUSTRIAL

Method(s) of Payment
Cash, Personal Check
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.