BBB Business Review
This Business is not BBB accredited
Phone: (909) 237-9265 111 N Ocean Wave Ave, Long Beach, MS 39560
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Swanky Outlet include:
- 1 serious complaint filed against business
Factors that raised the rating for Swanky Outlet include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 8 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||8|
Type of Entity
Business ManagementMr. Barry Artz, Owner
On June 24, 2013, BBB shopped the company's website to verify complainant concerns of "used" or "dingy" products sold as new. The BBB's findings were partial that all the material ordered on the company's website was to the description and disclosures of each product. The website disclosures do state the consumer "MUST READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. If you do not agree to these terms and conditions, please do not use our website." BBB suggest inspecting the package to make sure the merchandise matches the description given on the website.