BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
The company's website includes a BBB Accredited Business seal. The business is not an Accredited Business of this BBB and our policies prohibit such a reference.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Overstock Summer Sale include:
- Length of time business has been operating
- 6 complaint(s) filed against business
- Failure to respond to 5 complaint(s) filed against business
- Failure to be transparent about ownership, location, or products/services offered
- Unauthorized use of BBB name or trademarks
Factors that raised the rating for Overstock Summer Sale include:
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||6|
Business ManagementW. Hunt
Alternate Business NamesAffordable Sales Outlets Clearance Overstock eXpertOverstock Onsale Liquidation Mart Overstock Clearance Center Overstock Clearance Sales Overstock Closeout Sales Overstock Closeout Stock Overstock Countless Deals Overstock Liquidation Clearance
Based upon complaints received by BBB, Overstock Summer Sale, among many other names it has been referred, has begun drawing customers immediately from around the country. Unfortunately, the site, www.overstocksummersale.com contains a number of red flags. There is no way of knowing who owns the site, and where they are located, or how to contact them other than by e-mail. The site requires new users to use GreenDot MoneyPak. If a consumer insists on using a credit card or debit card, the site requires information that could result in identity theft. The site claims to be accredited by the BBB, but is not. Requests from the BBB for more information have been ignored. Delivery of items are promised to take place many weeks after the purchase is made.
BBB advises consumers to be very cautious in using this site. The company is posting ads on Craigslist and requiring the GreenDot pre-paid card as the method of payment, which is often associated with scams. Consumers contacting BBB have purchased items, then had difficulty getting the company to respond after their merchandise was never delivered. Delivery has been promised in some cases, but it will be weeks before consumers know if they will get the merchandise or not.