BBB Business Review

This Business is not BBB accredited

Overstock Summer Sale

Additional Locations

No address, Greenville, MS 38701 http://www.expertoverstock.com View Additional Web Addresses ! There is an alert on Overstock Summer Sale !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

The company's website includes a BBB Accredited Business seal.  The business is not an Accredited Business of this BBB and our policies prohibit such a reference.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Overstock Summer Sale include:

  • Length of time business has been operating
  • 6 complaint(s) filed against business
  • Failure to respond to 5 complaint(s) filed against business
  • Failure to be transparent about ownership, location, or products/services offered
  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for Overstock Summer Sale include:

  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 3
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 6

Additional Information

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BBB file opened: September 13, 2012
Business Management
W. Hunt
Contact Information
Principal: W. Hunt
Related Businesses
LiquidationSuperSales
Business Category

INTERNET SHOPPING

Alternate Business Names
Affordable Sales Outlets Clearance Overstock eXpertOverstock Onsale Liquidation Mart Overstock Clearance Center Overstock Clearance Sales Overstock Closeout Sales Overstock Closeout Stock Overstock Countless Deals Overstock Liquidation Clearance
Additional Information

Based upon complaints received by BBB, Overstock Summer Sale, among many other names it has been referred, has begun drawing customers immediately from around the country. Unfortunately, the site, www.overstocksummersale.com contains a number of red flags. There is no way of knowing who owns the site, and where they are located, or how to contact them other than by e-mail.  The site requires new users to use GreenDot MoneyPak.  If a consumer insists on using a credit card or debit card, the site requires information that could result in identity theft.  The site claims to be accredited by the BBB, but is not.  Requests from the BBB for more information have been ignored.  Delivery of items are promised to take place many weeks after the purchase is made. 

BBB advises consumers to be very cautious in using this site. The company is posting ads on Craigslist and requiring the GreenDot pre-paid card as the method of payment, which is often associated with scams. Consumers contacting BBB have purchased items, then had difficulty getting the company to respond after their merchandise was never delivered. Delivery has been promised in some cases, but it will be weeks before consumers know if they will get the merchandise or not.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.

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Additional Web Addresses

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The company's website includes a BBB Accredited Business seal. The business is not an Accredited Business and our policies prohibit such a reference. The company has a history of violating BBB name and logo policy and has falsely stated BBB accreditation or referenced the BBB name in an unauthorized manner, despite BBB's efforts to alert the company. Misuse of the BBB trademark constitutes trademark infringement and is a violation of trademark rights of the Council of Better Business Bureau, Inc.