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Find a Location

Eagle Express Federal Credit Union has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforEagle Express Federal Credit Union

    Credit Union
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 3/3/1997

    Years in Business: 89

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Eagle Express Federal Credit Union has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      567 S State St, Jackson, MS 39201-5306
      BBB File Opened:
      3/3/1997
      Years in Business:
      89
      Business Started:
      1/1/1935
      Accredited Since:
      3/3/1997
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of Charter Number - 48 for this business, issued by National Credit Union Administration

      These agencies may include:

      National Credit Union Administration

      1775 Duke Street

      Alexandria VA 22314

      (703) 518-6300

      http://www.ncua.gov

      BBB records show a license number of NMLS ID: 449959 for this business, issued by Mississippi Department of Banking and Consumer Finance

      These agencies may include:

      Mississippi Department of Banking and Consumer Finance

      P.O. Drawer 23729

      Jackson MS 39225-3729

      (601) 359-1031

      Alternate Business Name
      • Mississippi Postal Employees Federal Credit Union
      Business Management
      • Ms. Nancy (Katie) Nelson, CEO
      Contact Information

      Customer Contact

      • Ms. Nancy (Katie) Nelson, CEO
      Additional Contact Information

      Fax Numbers

      • (601) 355-2567
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shameca H

      1 star

      07/24/2023

      The new loan officers are horrible. They are white women and they never return your call. They denied me a loan because I am a black female and encouraged me to use my own money instead of approving the loan.

      Eagle Express Federal Credit Union Response

      08/02/2023

      Currently, the credit union does not have any new loan officers. The current loan officers have been with the credit union since 2012 and 2014. In researching the issue in question I found notations that phone calls were returned, but not answered and a voicemail was left for Ms ******. Ms **** returned the call on her daughters' behalf and informed the loan officer that Ms ****** was going through the dealership for her loan. Therefore, the loan was not denied but withdrawn by the applicant, Ms ******. I have also left a voicemail message for Ms ****** to discuss the matter and have not received a return call. I did speak with her mother, Ms **** who also told me her daughter decided to get her loan through the dealership.

      Local BBB

      BBB Serving Mississippi

      BBB Reports On

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