BBB Charity Review for
United Way of Jackson & George Counties

A BBB Accredited Charity since 7/26/2010



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Charity Contact & Profile

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Business Name:
Business Address: 3510 Magnolia St.
Pascagoula, MS 39567
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Type of Entity: Charity/NonProfit
Carolyn Moore, CPO
Phone Number:
(228) 762-7662
Email Address:
Type of Business:
Primary Email:
Website Address:

Evaluation Conclusions

This organization has been evaluated in relation to the 20 Better Business Bureau Standards for Charitable Accountability. This organization meets all those standards.


The mission of United Way for Jackson & George Counties is to increase the organized capacity of people to care for one another.


Member Agencies

United Way for Jackson & George Counties funds 21 health and human service agencies with programs in the local community. By giving to United Way, you are helping friends, families and neighbors in our community succceed in life and receive help when they need it most.

We all succeed when a child learns to read, a family learns money management skills and a person gains valuable job experience. Your gift allows United Way to reach out a hand to one and influence the condition of all in your local community.

Below are the 21 member agencies and programs UWJGC currently funds:

American Red Cross, Association for Sickle Cell Disease, Boy Scouts of America (Pine Burr Area Council), Boys & Girls Clubs of Jackson County, Catholic Social & Community Services, Chemical Abuse Prevention Services (Champs), Citizens against Needless Death in Youth, Girl Scouts of Greater Mississippi, Gulf Coast Family Counseling, Home of Grace, Jackson County CASA, Jackson County Literacy Council, Kidney Foundaton, Mississippi Gulf Coast YMCA, Pregnancy Resources of Mississippi, G. C. Women's Center for Nonviolence, Singing River Industries/Georco Industries, The Salvation Army, and United Way Community Resources Center.

Community Resource Center

United Way's Community Resources Center bridges hope and community service for southeast Mississippi. We can help connect you with the right human service agency to serve your needs through our Information and Referral program. Three additional programs are offered through the Community Resource Center including: Workforce Assistance, Family Emergeny and the Community Care Council.

Workforce Assistance
United Way created this program to more fully meet the needs of the workforce in Jackson and George counties. While looking for areas of unmet need, United Way found that some working people were falling through the cracks when turning to local agencies for assistance. United Way uses a portion of the money raised in its annual campaign to fund this program and provide assistance to working individuals who are facing temporary emergency situations and may not qualify for aid at other health and human service agencies. Receiving this assistance allows hard working men and women make ends meet and return to the workforce in order to maintain their current level of productiveness.

Family Emergency
The Family Emergency program is available to residents of Jackson and George counties who are currently receiving disability, social security or have applied for disability benefits and are facing a temporary emergency requiring assistance for basic needs items. The individual must provide proof of income and residency.

Community Care Council
This program brings together area non-profit health and human service agencies in order to work towards community-building and problem solving. The group meets at the United Way office bi-monthly with different speakers and programs for each meeting. Attendees are encouraged to bring questions or offer ideas on how to better collaborate services being offered in Jackson and George counties

Mental Health Resources

As part of United Way's continued work to identify areas of unmet need in our community, we have created programs to help address the need for mental health support and resources in Jackson and George Counties. We brought together groups of professionals to tackle this issue and provide help to those in need in our community.

After months of meeting, researching and contacting healthcare providers, United Way volunteers have created a Mental Health Resource Directory that lists all the availalble services with facility contact information, hours of operation and provider names for individuals and businesses to use when searching for mental health assistance.

Copies of the Mental Health Resource Directory have been made availalble to local clinics, hospitals, therapists, educational and business outlets in Jackson and George Counties.

In additon to creating the Mental Health Resource Directory, United Way has awarded grant money to Health & Handicapped Services and Gulf Coast Family Counseling, two Untied Way member agencies, to offer a new mental health counseling program and perscription assistance plan.

Community Impact Grants

United Way for Jackson & George Counties began the Community Impact Grant Program in the spring of 2005. The board wanted to encourage innovative solutions to address unmet needs in the community and so they set aside funds from campaign to award special grants. Community Impact grants are awarded outside of our traditional funding and are open to all area health and human services agencies who are registered 501©3 agencies, governed by a volunteer board of directors, are audited annually by an independent Certified Public Accountant or file an IRS Form 990, are registered with the Mississippi Secretary of State and serve clients in Jackson and/or George counties.

2-1-1 Mississippi

2-1-1 is a toll-free easy to remember phone number that connects individuals with resources in their community. With approximately 1.5 million nonprofit organizations in the United States plus numerous government agencies, finding held can be confusing and intimidating. United Way is here to ease the confusion and help those in our community looking for specific areas of need. Whether you're searching for a food pantry, temporary shelter, job training, child care providers or a place to donate unwanted goods - United Way's 2-1-1 line is here for you.

Just dial 2-1-1 on your in-state phone for access to a trained operator ready to assist you in locating a health and human service agency meeting your needs in your area. United Way's 2-1-1 Mississippi information referral line keeps the most comprehensive and up to date list of health and human service agencies and is available 24 hours a day 7 days a week.


Board Size:51
Paid Staff:1

Fundraising Methods

The organization is supported primarily through donor contributions and special events.  Funds are allocated to various Health and Human service agencies.

Financial Summary

According to the IRS Form 990 for the Fiscal Year ended 12/31/2012:

Total Income $1,759,281.00
Total Expenses $1,622,408.00
Gain/Loss for the Year $136,873.00

Expense Breakdown
Item Amount % of Expenses
Programs $1,378,259.00 84.95%
Fund Raising $191,300.00 11.79%
Administrative $52,849.00 3.26%
Miscellaneous $0.00 0.00%

Income Breakdown
Item Amount % of Income
Contributions $1,710,046.00 97.20%
Dividends $49,235.00 2.80%

This report is not to be used for fundraising or promotional purposes.

Additional Information

United Way for Jackson and George Counties Community Resources Center organized the first county wide celebration of National Volunteer Week in 1987 by hosting a luncheon to honor local volunteers nominated for Outstanding Volunteers of the Year. The theme of the first volunteer luncheon, VIP - Volunteers Are Important People, led to naming the annual celebration the United Way VIP Event. The first VIP Event recognized volunteers nominated in the two categories of Male and Female Volunteer of the Year. The following year additional categories were added, including youth and community service team Volunteer of the Year. The United Way Board of Directors also selects a volunteer of long standing community service to receive the United Way Humanitarian Award. A panel of United Way board members reviews each year's nominations and selects volunteers to receive the top honors. All nominees are recognized for their volunteer service and are presented certificates of appreciation. Each winner is given a grant to award to their desired non-profit organization. The VIP Event is open to the public and is annually attended by more than150 community leaders, volunteer nominees and sponsors.

Government Action(s)

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BBB has no information regarding government actions at this time.

Advertising Review

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BBB has no information regarding advertising review at this time.

Additional Information

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United Way of Jackson & George Counties uses direct mail appeals, and workplace campaigns to help support the organization.

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Report as of: 7/13/2014
Copyright © 2014 Better Business Bureau®, Inc. serving Mississippi

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