BBB Business Review

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BBB Accredited Business since

Stewpot Community Services, Inc.

Phone: (601) 353-2759 View Additional Phone Numbers 1100 W Capitol St, Jackson, MS 39203

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Stewpot Community Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it offers services which are outside the scope of BBB evaluations.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Stewpot Community Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 27, 2008 Business started: 08/31/1981 in MS
Type of Entity


Contact Information
Principal: Mr. Frank Spencer, CEO
Business Category


Additional Information

Stewpot has received grants to help fund Matt's House, Sims House, Billy Brumfield House, Soup Kitchens and shelters, and the after-school program. The organization receives a significant amount of donated services from unpaid volunteers and donations of food, clothing and other items. Stewpot received In-Kind donations from businesses during the event Taste of Mississippi, one of Stewpots largest fundraisers. The Stewpot booth at the annual Trustmark Red Beans & Rice festival, teens display and sell handmade jewelry, many of the community members sell their art, and staff are on hand to sign up volunteers and tell anyone who wants to know more about Stewpot. 100% of the proceeds from the Red Beans & Rice Festival benefit Stewpot Community Services.

Additional Information

People of Faith Meeting Needs in our Community

Additional Information

In the past year, Stewpot provided: Over 67,500 noon meals at Stewpot, clothing to over 1,500 people at the Clothing Closet, a 4-day supply of food for over 6,100 individuals through the Food Pantry, shelter and 15,100 meals to 206 homeless women and children in Matt's Shelter, shelter and 15,100 meals to 103 homeless women and children at Sims Shelter, shelter and 19,300 meals to 246 homeless women and their children at Flowers Shelter, shelter and 30,000 meals to 55 homeless men a night at the Brumfield Shelter, day shelter and services to 125 homeless individuals at the new Opportunity Day Center, 931 Thanksgiving and Christmas Holiday Basket meals to the needy, a free after-school program to over 90 inter-city youth, Summer Youth Program to 220 inter-city youth and Christmas gifts to over 120 After-school and shelter children.

Additional Information

Stewpot has grown to encompass over 17 ministries and is now supported by more than 100 congregations. These Stewpot ministries provide assistance to people who need food, shelter, clothing, counseling, love and encouragement: Community Kitchen, Meals on Wheels, Food Pantry, Sims House, Matt's House, Billy Brumfield Shelter, Virginia's Playhouse, Personal Care Home Ministry, Clothing Closet, Legal Clinic, Neighborhood Children's Program, Library and Learning Center, Family Counseling, Bratton Street Project, Chapel, Flowers Shelter for Women and Children, Opportunity Day Center.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.