BBB Business Review

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This business is not BBB accredited.

American Red Cross Central Mississippi Chapter

Additional Locations

Phone: (601) 353-5442 Fax: (601) 353-5466 9 River Bend Place,, Flowood, MS 39232

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The goal of the American Red Cross is to ensure nationwide disaster planning, preparedness, community disaster education, mitigation, and response that will provide the community with quality services. As an international charity, American Red Cross has been evaluated by the BBB's Wise Giving Alliance.  A full report can be found at

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on American Red Cross Central Mississippi Chapter
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 06, 2008 Business started: 01/01/1905 in MS Business started locally: 01/01/1917
Type of Entity


Business Management
Ms. Sandra Hodge, Executive Director
Contact Information
Principal: Ms. Sandra Hodge, Executive Director
Business Category


Additional Information

The Red Cross fundraising methods used: direct mail/appeals/fundraising letters; invitations to special events; grant proposals; and planned giving.

Additional Information

The American Red Cross is a humanitarian organization led by volunteers and guided by its Congressional charter and the fundamental principles of the International Red Cross Movement. Its mission is to provide relief to victims of disasters and help people prevent, prepare for and respond to emergencies.

Additional Information

The Red Cross Disaster Services Program ensures a comprehensive system of disaster planning, preparedness, community disaster education, mitigation and response, carried out by a trained group of a base of more than 3,500 local volunteers and staff members who are part of an on-call program to provide services wherever/whenever needed. Through its Health and Safety Program, the Red Cross trains consumers, businesses, first responders and professional rescuers in the most up-to-date science available on first aid; CPR; AED; and ECC. Other classes are taught for issues in family and community safety and health care, including swimming; life guarding; babysitting; mass care; and community care - all designed to make our families and our communities safer. In addition to these programs, the American Red Cross provides emergency assistance and communication links for families with members in the aremed forces, including the National Guard, during times of emergencies. The Red Cross regularly meets with military families to inform them of the REd Cross services in the "Get To Know Us Before You Need Us" presentations, teaching them how to access theses services during times of crisis or emergencies.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.