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Find a Location

Rick Furr Pro Diesel and Automotive has 1 locations, listed below.

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    Business ProfileforRick Furr Pro Diesel and Automotive

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3017 Highway 80 E, Brandon, MS 39042
    BBB File Opened:
    4/25/2017
    Years in Business:
    9
    Business Started:
    9/9/2014
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Performance Diesel
    Business Management
    • Mr. Rick Furr, Owner
    Contact Information

    Principal

    • Mr. Rick Furr, Owner

    Customer Contact

    • Mr. Rick Furr, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/10/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I had my 2005 F 250 repaired at this shop in September 2021. PAID and picked up vehicle. My Vehicle stopped in Dec, 2021, with same identical problem identified. Called shop (**** ****) and truck was accepted back in shop for corrective repair of same problem. I have not received repair of my vehicle to this day (March 10,2022). Many attempts, inquiries and visits to Rick Furr Pro shop during these 3 months. The reasons given at first were..."Some of my employees are out with COVID-19, I have other jobs to complete first...etc". Next I would call and would be told that **** was not in and would leave message with no return call. I have randomly stopped by shop a few times, caught them off guard before they could see me and was given other excuses. This is a corrective repair of a PAID service. My vehicle was accepted back into the shop and it still remains untouched/repaired. I am seeking assistance from a business perspective prior to having to pay more funds to retain an attorney. Please lend your perspective and advice. I would also like this to be reported as it relates to his business practice as a formal registered complaint. Looking forward to your available assistance. ****** ******** ************ ************************ 

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Mississippi

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