BBB Business Review

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BBB Accredited Business since

Firestone Tire & Service

Additional Locations

Phone: (800) 367-3872 View Additional Phone Numbers   http://www.bridgestone-firestone.com


Click for BBB Rating on Firestone Tire & Service

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Description

According to information in BBB files this company operates a chain of more than 1,800 company-owned automotive tire and service stores throughout the United States.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Firestone Tire & Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This company's headquarters and company-owned locations throughout the country participate as BBB Accredited Businesses. This means they support the Bureau's services to the public and meet our accreditation standards.


BBB Complaint Information

Find aggregate BBB complaint information for Firestone Tire & Service. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for Firestone Tire & Service.


Additional Information

BBB file opened: January 01, 1987 Business started: 01/01/1900 in IL Business started locally: 01/01/1976
Business Management
Mr. Rick Herring, Area Manager Mr. Dennis Mullins, Manager-Hattiesburg, Mayfair Road Mr. Aaron Adams, Manager-Jackson, Jacksonian Plaza Mr. Dan Artzerounian, Region Manager Mr. Chuck Bowles, Region Manager Mr. Brian Bronis, Manager-Biloxi, Howard Avenue Mr. Jerry Bullock, Manager-Meridian, 7th Street Mr. Jason Burt, Manager-Pearl Mr. John DaSilva, Area Manager Mr. Josh Dillman, Manager - Keelser AFB Mr. Kevin Ford, Area Manager-Natchez Mr. Zachary Glenn, Manager-Laurel Mr. Will Helton, Region Manager Mr. Ronald Herrington, Manager-Tupelo Mr. Charlie Hudson, Manager-Natchez Mr. Clayton Jones, Manager-Hattiesburg, Hardy Street Mr. David Moffett, Manager-Meridian, N Hill Street Mr. Jacob Myers, Manager-Gulfport, 25th Avenue Mr. Daniel Neal, Manager-Jackson, Highway 80, Madison Mr. Randolph Parham, Manager-Cleveland Mr. Joshua Shirey, Manager-Vicksburg Mr. Henry Taylor, Manager-Gulfport, Courthouse Road Mr. Benjamin Warren, Manager-Biloxi, Pass Road Mr. Oliver Woods, Manager-Clarksdale
Contact Information
Principal: Mr. Rick Herring, Area Manager
Principal: Mr. Dennis Mullins, Manager-Hattiesburg, Mayfair Road
Business Category

AUTO REPAIR & SERVICE BRAKE SERVICE MUFFLERS & EXHAUST SYSTEMS TIRE RETREAD & REPAIR BATTERY SUPPLIES TIRE DISTRIBUTORS & MANUFACTURERS BATTERY REPAIRING & REBUILDING SHOCK ABSORBERS TIRE DEALERS AUTO INSPECTION STATIONS

Alternate Business Names
Bridgestone/Firestone Expert Tire GCR Tire Center Mark Morris Tire
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.