BBB Business Review
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
According to information in BBB files this company operates a chain of more than 1,800 company-owned automotive tire and service stores throughout the United States.
Request a Quote
A BBB Accredited Business since
BBB has determined that Firestone Tire & Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
This company's headquarters and company-owned locations throughout the country participate as BBB Accredited Businesses. This means they support the Bureau's services to the public and meet our accreditation standards.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Firestone Tire & Service include:
- BBB does not have sufficient background information on this business
Factors that raised the rating for Firestone Tire & Service include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||4|
Additional Complaint Information
Based on BBB files, this company has a satisfactory record with the Bureau.
Business ManagementRick Herring, Asst. District Manager Mr. Murphy Mullins, Manager-Hattiesburg, Mayfair Road Mr. Brian Bronis, Manager-Biloxi, Howard Avenue Mr. Jerry Bullock, Manager-Meridian, 7th Street Mr. Josh Dillman, Manager - Keelser AFB Mr. Shane Duttenhoffer, Manager-Biloxi, Pass Road Mr. Zachary Glenn, Manager-Laurel Mr. Melvin Harris, Manager-Natchez Mr. Bradley Hearn, Manager-Gulfport, 25th Avenue Mr. Charlie Hudson, General Service Manager Mr. Clayton Jones, Manager-Hattiesburg, Hardy Street Ms. Kathleen Long, Manager-Tupelo Mr. Lee Martin, Manager-Jackson, Jacksonian Plaza Mr. David Moffett, Manager-Meridian, N Hill Street Mr. Daniel Neal, Manager-Jackson, Highway 80 Mr. Randolph Parham, Manager-Cleveland Mr. Joshua Shirey, Manager-Vicksburg Mr. Henry Taylor, Manager-Gulfport, Courthouse Road Mr. Russel Throgmorton, Manager-Pearl Mr. Oliver Woods, Manager-Clarksdale
AUTO REPAIR & SERVICE BRAKE SERVICE MUFFLERS & EXHAUST SYSTEMS TIRE RETREAD & REPAIR BATTERY SUPPLIES TIRE DISTRIBUTORS & MANUFACTURERS BATTERY REPAIRING & REBUILDING SHOCK ABSORBERS TIRE DEALERS AUTO INSPECTION STATIONS