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Find a Location

Mazda of Jackson has 1 locations, listed below.

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    Business ProfileforMazda of Jackson

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/13/2012

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5397 I 55 N, Jackson, MS 39206-4144
    BBB File Opened:
    7/11/2012
    Years in Business:
    11
    Business Started:
    5/21/2012
    Business Incorporated:
    4/30/2010
    Accredited Since:
    7/13/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 1504 for this business, issued by State of Mississippi Motor Vehicle Commission. The expiration date of this license is 12/31/2024.

    These agencies may include:

    State of Mississippi Motor Vehicle Commission

    1755 Lelia Drive, Ste. 200

    Jackson MS 39216

    (601) 987-3995

    http://www.mmvc.state.ms.us

    BBB records show a license number of 200-12117-1 for this business, issued by Mississippi Department of Revenue. The expiration date of this license is 10/31/2024.

    These agencies may include:

    Mississippi Department of Revenue

    PO Box 1033

    Jackson MS 39215

    (601) 923-7000

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Chris Carr, General Manager
    Contact Information

    Principal

    • Mr. Chris Carr, General Manager

    Customer Contact

    • Mr. Chris Carr, General Manager
    Additional Contact Information

    Fax Numbers

    • (601) 896-9600
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    13 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/23/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I brought a truck from them in 2021 and I tried to trade it recently and I was told by the dealership that the reports come back it was stolen and recovered and had minor damage then it was reported the next day it had severe damage a few months before I got it and I was never told anything bout it I contacted dealership and they said they help me and never did only tried to change the report if I knew that it wasn’t stolen and Severely damaged I would of never got it I want them the get me out the loan to take the truck back for what I financed with them and my down payment back
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brittany

    1 star

    03/13/2024

    Purchase a vehicle from Mazda of Jackson the car started messing up they put me in a loaner car picked me vehicle up and a year in months later the car started back acting up from when i return it the first time now i contact the services they told me they couldn’t do anything about the issue with the man that was there is not any more i talked to the service guy he tells me that i should’ve bought the car back before the man left how was i going to do that and the car started back acting up which they claim they don’t have any information regarding that i sent them a email who was supposed to service my vehicle the last time now i had to pay out of pocket from which the car was never fix in the beginning they have smart mouths and don’t want to help anybody

    Local BBB

    BBB Serving Mississippi

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