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          Gray-Daniels Toyota has 1 locations, listed below.

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            Business ProfileforGray-Daniels Toyota

            New Car Dealers

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            8 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            1/16/2013
            Years in Business:
            33
            Business Started:
            3/21/1991
            Business Incorporated:
            3/24/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 807 for this business, issued by State of Mississippi Motor Vehicle Commission

            These agencies may include:

            State of Mississippi Motor Vehicle Commission

            1755 Lelia Drive, Ste. 200

            Jackson MS 39216

            (601) 987-3995

            http://www.mmvc.state.ms.us

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Gray Daniels Auto Family
            Business Management
            • Mr. Lance Little, Service Manager
            • Mr. Branden Parker, General Manager
            • Mr. K. Adam Fuhrman, Director Risk Management
            Contact Information

            Principal

            • Mr. Branden Parker, General Manager
            • Mr. K. Adam Fuhrman, Director Risk Management

            Customer Contact

            • Mr. Branden Parker, General Manager
            • Mr. K. Adam Fuhrman, Director Risk Management
            Additional Contact Information

            Fax Numbers

            • (601) 965-8412
              Primary Fax

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/20/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Trying to get refund for the warranty.
            Read More

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            William F

            1 star

            02/12/2023

            This dealership refuses to do the right thing. I purchased a used car from this dealership in December 2022. During the test drive an error code came up on the vehicle notating a charging issue. The dealership did something to clear that code before the purchase was complete. The car has been back to the dealership three times since the purchase for electrical issues. The dealership knew about these issues before the sal because they had it worked on but did not disclose these issues to me. They told me the third time I took the car in that they would not fix it despite the fact that the symptoms were exactly the same as the second time the car went in for repair. After a couple phone cars they reluctantly agreed to work on the car. I wanted them to repurchase the car for the price I paid. They offered $3500 less than what is paid. I will never deal with this place again and I do not recommend it to anyone. They should buy this car back because it has been worked on at least four times for electrical issues.

            Local BBB

            BBB Serving Mississippi

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