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      Country
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          Find a Location

          Environment Masters, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Environment Masters, Inc.

              168 E Porter St Jackson, MS 39201-6158

              BBB Accredited Business
            • Environment Masters, Inc.

              123 Solleftea Dr Madison, MS 39110-7258

              BBB Accredited Business

            Business ProfileforEnvironment Masters, Inc.

            Air Conditioning Contractor
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.98/5stars

            Average of 100 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/8/2002

            Years in Business: 67

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            Air Conditioners, Furnaces, Thermostats, Water Heaters

            Business Details

            This is a multi-location business.

            Find a Location

            Environment Masters, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Environment Masters, Inc.

                168 E Porter St Jackson, MS 39201-6158

                BBB Accredited Business
              • Environment Masters, Inc.

                123 Solleftea Dr Madison, MS 39110-7258

                BBB Accredited Business
              BBB File Opened:
              3/8/2002
              Years in Business:
              67
              Business Started:
              1/1/1957
              Business Incorporated:
              2/18/1957
              Accredited Since:
              3/8/2002
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 02381-MC for this business, issued by Mississippi State Board of Contractors. The expiration date of this license is 4/8/2024.

              These agencies may include:

              Mississippi State Board of Contractors

              P. O. Box 320279

              Jackson MS 39232-0279

              (601) 354-6161

              http://www.msboc.us/

              Type of Entity:
              Corporation
              Business Management
              • Mr. Raymond Nalty, President
              • Ms. Vivian Rejebian, Marketing Director
              Contact Information

              Principal

              • Mr. Raymond Nalty, President

              Customer Contact

              • Ms. Lisa Blackburn, Office Manager
              • Ms. Vivian Rejebian, Marketing Director
              Additional Contact Information

              Fax Numbers

              • (601) 354-0246
                Primary Fax

              Email Addresses

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/19/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Date: Wednesday, April 5th 2023, at ** **** ******* *** ******* ** ***** Amount charged to credit card two days later: $897.73 There was a clog in the sewer line and Environment Masters were to come and unclog it They tried to snake out the clog but was unable to do so and told me that they would have to come back with a Jet. They said they would have to get up on the roof to unclog it when they come back but they would not be able to do so UNTIL the FOLLOWING week because of the rain weather that week. I could not wait a week with the condo flooded with sewage water and no plumbing so I had to call around for someone to come and fixe the issue the following morning. **** ***** ******** came, snaked out wipes and tampons and recommended that we install a two way clean out outside to make it easier to unclog if it ever happens again. Problem solved, the next morning, not a week later as Environmental Masters had informed me. I noticed that two days later, Environmental Masters charged my credit card on file even though they didn't fix the issue and gave me an unreasonable time line to fix it. I've used them before for my rentals and business with no issues but this time, the customer service is unacceptable. I called them about the bill. They told me they would send it to home office and someone would contact me the next day but here we are, almost two weeks later, no one has contacted me. This is very disappointing. I have attached the invoice from ****** with **** ***** ******** showing that he snaked out the wipes and tampons the next morning, didn't use the jet or having to get up on the roof, and most definitely not taking a week to resolve it as I was told by Environment Masters.
              Read More

              Customer Reviews

              100 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Lamar N

              03/15/2024

              ***** was terrific with his demeanor, diagnostic ability and customer service.

              Local BBB

              BBB Serving Mississippi

              BBB Reports On

              BBB reports on known marketplace practices.

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