BBB Business Review
BBB Accredited Business since
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As Jackson, Mississippi's oldest air conditioning company, Dent Air Conditioning has been a family-owned and family-operated enterprise since 1954. We expanded in 2000 to include an Electrical Department and again in 2007 to add a Plumbing Division. With almost 60 successful years in the business, we've gained the long-term experience and expertise to deliver exceptional HVAC services. The Dent Air Conditioning company staff consists of seasoned professionals with years of NATE-Certified training and hands-on experience that includes everything from heater and air conditioner repair to HVAC product installations. At Dent Air Conditioning, we're licensed and qualified to do it all. From simple residential air conditioner repair to complex HVAC installations for new construction, our comprehensive service roster of HVAC specialists, electricians and plumbers allows us to take on multifaceted residential and commercial jobs. With other HVAC companies, you have to outsource for electrical and plumbing services. Because Dent Air Conditioning offers all three trades, we can provide everything from air conditioner repair to boiler installation, simplifying many projects.
•Air conditioner repair, replacement and new installation
•Heater repair, replacement and new installation
•Indoor air solutions
•Electrical and plumbing services
•Hot water heaters
•All equipment makes and models
•Whole House Water Filtration System
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A BBB Accredited Business since
BBB has determined that Dent Air Conditioning Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Dent Air Conditioning Company include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Mississippi State Board of Contractors
P. O. Box 320279, Jackson MS 39232-0279
Phone Number: (601) 354-6161
The number is 17563-MC.
Type of Entity
Business ManagementMr. Thomas N. Dent Jr., President Ms. Pam Allen, Vendor Relations/Manager
AIR CONDITIONING & HEATING CONTRACTORS - COMMERCIAL ALTERNATORS & GENERATORS - RETAIL WATER HEATERS - DEALERS WATER HEATER - TANKLESS WATER FILTRATION & PURIFICATION EQUIPMENT AIR BALANCING AIR CONDITIONING CONTRACTORS & SYSTEMS CONTRACTORS - ELECTRICAL PLUMBING CONTRACTORS WATER HEATERS - REPAIRING HEATING & AIR CONDITIONING AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL
Products & Services
Dent Air Conditioning Company sells the following brand(s): Bradford White, Carrier, Chief, Generac, Rinnai
Method(s) of PaymentCash