BBB Business Review

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BBB Accredited Business since

Phi Theta Kappa Honor Society

Phone: (601) 984-3504 Fax: (601) 987-5574 View Additional Phone Numbers 1625 Eastover Dr, Jackson, MS 39211

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Honor society for two-year colleges

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Phi Theta Kappa Honor Society meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Phi Theta Kappa Honor Society include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Phi Theta Kappa Honor Society
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 11, 2008 Business started: 01/01/1918 in MS Business incorporated 01/14/1977 in MS
Type of Entity

Non-Profit Corporation

Business Management
Mr. Steve Mulhollen, Chief Financial Officer Ms. Saralyn Quinn, Senior Director of Operations & HR
Contact Information
Principal: Mr. Steve Mulhollen, Chief Financial Officer
Principal: Ms. Saralyn Quinn, Senior Director of Operations & HR
Business Category


Method(s) of Payment
Online, telephone, fax and mail orders may be charged to your VISA, Discover, MasterCard or American Express card. You may also pay by check, mail order, money order, or college Purchase Order. A copy of your college's Purchase Order must be submitted with the order authorizing Phi Theta Kappa to charge the amount to your chapter's account. Sorry, no C.O.D.'s.

Refund and Exchange Policy
If you should have a problem with any item, please contact PTK immediately. Return the merchandise* within 30 days of purchase in its original packaging and condition, and we will promptly exchange it or issue a refund. Please include a copy of the original packing slip and the return order policy form. There will be a 10% restocking fee applied to all returned regalia merchandise not in original condition. Graduation regalia (Key Honor Stole, Honors Cord, Tassel, and Key Medallion) should have original hangtags and be in original plastic bags to receive full merchandise refund.
Alternate Business Names
Phi Theta Kappa

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.