This business is not BBB accredited.

Renasant Bank

Additional Locations

Phone: (662) 680-1001 Fax: (662) 680-1234 View Additional Phone Numbers 209 Troy St # 211, Tupelo, MS 38804 http://www.renasant.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Renasant Bank include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 7 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 3
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Renasant Bank
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 03, 1995 Business started: 01/02/1904 in MS Business incorporated 02/27/1904 in MS
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Mississippi Department of Banking and Consumer Finance
P.O. Drawer 23729, Jackson MS 39225-3729
Phone Number: (601) 359-1031
The number is 12437.

Type of Entity

Corporation

Business Management
Mr. E. Robinson McGraw, Chairman/CEO Ms. Mary John Witt, EVP and Chief Risk Officer
Contact Information
Customer Contact: Ms. Mary John Witt, EVP and Chief Risk Officer
Business Category

BANKS


Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    100 Bates Street

    Batesville, MS 38606

  • THIS LOCATION IS NOT BBB ACCREDITED

    1001 S. Gloster Street

    Tupelo, MS 38801

  • THIS LOCATION IS NOT BBB ACCREDITED

    103 E. Washington Street

    Aberdeen, MS 39730

  • THIS LOCATION IS NOT BBB ACCREDITED

    1100 Central Street

    Water Valley, MS 38965

  • THIS LOCATION IS NOT BBB ACCREDITED

    1114 N. 2nd Street

    Booneville, MS 38829

  • THIS LOCATION IS NOT BBB ACCREDITED

    1145 E. Main Street

    West Point, MS 39773

  • THIS LOCATION IS NOT BBB ACCREDITED

    120 S. Main Street

    Sardis, MS 38666

  • THIS LOCATION IS NOT BBB ACCREDITED

    1427 Highway 145

    Guntown, MS 38849

  • THIS LOCATION IS NOT BBB ACCREDITED

    1505 S. Harper Road

    Corinth, MS 38834

  • THIS LOCATION IS NOT BBB ACCREDITED

    1537 S. Commerce Street

    Grenada, MS 38901

  • THIS LOCATION IS NOT BBB ACCREDITED

    164 Veterans Blvd. S

    Tupelo, MS 38801

  • THIS LOCATION IS NOT BBB ACCREDITED

    201 N. Main Street

    Amory, MS 38821

  • THIS LOCATION IS NOT BBB ACCREDITED

    209 Troy St # 211

    Tupelo, MS 38804

  • THIS LOCATION IS NOT BBB ACCREDITED

    210 Indstrial Road

    Tupelo, MS 38801

  • THIS LOCATION IS NOT BBB ACCREDITED

    213 W. Market Street

    Booneville, MS 38829

  • THIS LOCATION IS NOT BBB ACCREDITED

    2527 Jackson Avenue W

    Oxford, MS 38655

  • THIS LOCATION IS NOT BBB ACCREDITED

    2751 W. Main Street

    Tupelo, MS 38801

  • THIS LOCATION IS NOT BBB ACCREDITED

    300 E. Bankhead Street

    New Albany, MS 38652

  • THIS LOCATION IS NOT BBB ACCREDITED

    3002 McCullough Blvd.

    Tupelo, MS 38801

  • THIS LOCATION IS NOT BBB ACCREDITED

    301 Highway 15 By-Pass

    Pontotoc, MS 38863

  • THIS LOCATION IS NOT BBB ACCREDITED

    301 N. Church Avenue

    Louisville, MS 39339

  • THIS LOCATION IS NOT BBB ACCREDITED

    304 S. Cass Street

    Corinth, MS 38834

  • THIS LOCATION IS NOT BBB ACCREDITED

    324 Main Street

    West Point, MS 39773

  • THIS LOCATION IS NOT BBB ACCREDITED

    367 Mobile Street

    Saltillo, MS 38866

  • THIS LOCATION IS NOT BBB ACCREDITED

    3680 N. Gloster Street

    Tupelo, MS 38801

  • THIS LOCATION IS NOT BBB ACCREDITED

    37 Main Street

    Pontotoc, MS 38863

  • THIS LOCATION IS NOT BBB ACCREDITED

    400 Summit Street

    Winona, MS 38967

  • THIS LOCATION IS NOT BBB ACCREDITED

    5033 Raymond Road

    Verona, MS 38879

  • THIS LOCATION IS NOT BBB ACCREDITED

    508 Constitution Drive

    Iuka, MS 38852

  • THIS LOCATION IS NOT BBB ACCREDITED

    511 S. Church Street

    Okolona, MS 38860

  • THIS LOCATION IS NOT BBB ACCREDITED

    536 N. Church Avenue

    Louisville, MS 39339

  • THIS LOCATION IS NOT BBB ACCREDITED

    544 Russell Avenue E

    Calhoun City, MS 38916

  • THIS LOCATION IS NOT BBB ACCREDITED

    5974 Highway 145

    Shannon, MS 38868

  • THIS LOCATION IS NOT BBB ACCREDITED

    615 N. Gloster Street

    Tupelo, MS 38801

  • THIS LOCATION IS NOT BBB ACCREDITED

    63471 Highway 25

    Smithville, MS 38870

  • THIS LOCATION IS NOT BBB ACCREDITED

    909 Depot Street

    Coffeeville, MS 38922

  • THIS LOCATION IS NOT BBB ACCREDITED

    909 E. Church Street

    Booneville, MS 38829

  • THIS LOCATION IS NOT BBB ACCREDITED

    913 Highway 278 E

    Amory, MS 38821

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Box 709

    Tupelo, MS 38802

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

6/22/2015 Billing/Collection Issues
10/28/2014 Problems with Product/Service
9/22/2014 Billing/Collection Issues
8/4/2014 Billing/Collection Issues
4/17/2014 Problems with Product/Service
4/11/2014 Problems with Product/Service
1/27/2014 Problems with Product/Service