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Find a Location

Mossy of Picayune has 1 locations, listed below.

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    Business ProfileforMossy of Picayune

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/19/2006

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    241 Frontage Rd, Picayune, MS 39466-7587
    BBB File Opened:
    1/19/2006
    Years in Business:
    19
    Business Started:
    3/1/2005
    Accredited Since:
    1/19/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 1214 for this business, issued by State of Mississippi Motor Vehicle Commission. The expiration date of this license is 12/31/2024.

    These agencies may include:

    State of Mississippi Motor Vehicle Commission

    1755 Lelia Drive, Ste. 200

    Jackson MS 39216

    (601) 987-3995

    http://www.mmvc.state.ms.us

    BBB records show a license number of 055-11671-9 for this business, issued by Mississippi Department of Revenue. The expiration date of this license is 10/31/2024.

    These agencies may include:

    Mississippi Department of Revenue

    PO Box 1033

    Jackson MS 39215

    (601) 923-7000

    Alternate Business Name
    • Mossy Motors of Mississippi, LLC
    Business Management
    • Mr. Roger Bacon Jr., Owner
    • Mr. Frank Bonano, General Manager
    • Ms. Beth Bacon, Chief Marketing Officer
    Contact Information

    Principal

    • Mr. Roger Bacon Jr., Owner
    • Mr. Frank Bonano, General Manager

    Customer Contact

    • Mr. Roger Bacon Jr., Owner
    • Mr. Frank Bonano, General Manager
    • Ms. Beth Bacon, Chief Marketing Officer
    Additional Contact Information

    Fax Numbers

    • (601) 799-0467
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I purchased a 2017 ****** Titan from Mossy of Picayune in October of 2020. *** the Finance Manager offered an Ultimate Coverage Warranty through OSI **** (*****************). *** said the warranty was for six years or 150k miles, which ever came first and would cover the vehicle for the majority of the loan. Called the warranty company to check and see if a part was covered under warranty. They said yes but my coverage was expired. It hasn't been six years and the Titan has under 95k miles. They explained the dealership (***) put the manufacture date of the vehicle as the start date of the coverage (5-23-17). The warranty company said they just need to correct the paperwork for coverage. Called the dealership (***) and he said they couldn't change it because that's not what he offered at the time of the sale. I explained to *** that nobody in their right mind would pay for warranty coverage three years prior to them purchasing a vehicle especially with two previous owners and that was not what he said at the date of purchase in October of 2020. *** said he couldn't change the paperwork and insisted there was nothing he could do. So, because *** the Finance Manager lied, I now have to come out of pocket for a repair I paid a warranty for. *** refuses to correct the error.
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Serving Mississippi

    BBB Reports On

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