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Find a Location

Gray-Daniels Toyota has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGray-Daniels Toyota

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    104 Gray Daniels Blvd, Brandon, MS 39042-5512
    BBB File Opened:
    1/16/2013
    Years in Business:
    33
    Business Started:
    3/21/1991
    Business Incorporated:
    3/24/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 807 for this business, issued by State of Mississippi Motor Vehicle Commission

    These agencies may include:

    State of Mississippi Motor Vehicle Commission

    1755 Lelia Drive, Ste. 200

    Jackson MS 39216

    (601) 987-3995

    http://www.mmvc.state.ms.us

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Gray Daniels Auto Family
    Business Management
    • Mr. Lance Little, Service Manager
    • Mr. Branden Parker, General Manager
    • Mr. K. Adam Fuhrman, Director Risk Management
    • Mr. Benje Bailey
    Contact Information

    Principal

    • Mr. Branden Parker, General Manager
    • Mr. K. Adam Fuhrman, Director Risk Management
    • Mr. Benje Bailey

    Customer Contact

    • Mr. K. Adam Fuhrman, Director Risk Management
    • Mr. Benje Bailey
    Additional Contact Information

    Fax Numbers

    • (601) 965-8412
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/20/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    Trying to get refund for the warranty.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William F

    1 star

    02/12/2023

    This dealership refuses to do the right thing. I purchased a used car from this dealership in December 2022. During the test drive an error code came up on the vehicle notating a charging issue. The dealership did something to clear that code before the purchase was complete. The car has been back to the dealership three times since the purchase for electrical issues. The dealership knew about these issues before the sal because they had it worked on but did not disclose these issues to me. They told me the third time I took the car in that they would not fix it despite the fact that the symptoms were exactly the same as the second time the car went in for repair. After a couple phone cars they reluctantly agreed to work on the car. I wanted them to repurchase the car for the price I paid. They offered $3500 less than what is paid. I will never deal with this place again and I do not recommend it to anyone. They should buy this car back because it has been worked on at least four times for electrical issues.

    Local BBB

    BBB Serving Mississippi

    BBB Reports On

    BBB reports on known marketplace practices.

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