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          J. Allen Toyota has 1 locations, listed below.

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            Business ProfileJ. Allen Toyota

            New Car Dealers
            BBB accredited business

            Contact Information

            11397 Helen Richards Dr

            Gulfport, MS 39503-5901

            Visit Website
            (228) 896-8220

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            Customer Reviews

            1.17/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/22/2013

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            11397 Helen Richards Dr, Gulfport, MS 39503-5901
            BBB File Opened:
            9/1/1995
            Years in Business:
            36
            Business Started:
            8/1/1987
            Business Incorporated:
            6/26/1987
            Accredited Since:
            4/22/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 024-15556-6 for this business, issued by Mississippi Department of Revenue. The expiration date of this license is 10/31/2024.

            These agencies may include:

            Mississippi Department of Revenue

            PO Box 1033

            Jackson MS 39215

            (601) 923-7000

            BBB records show a license number of 847 for this business, issued by State of Mississippi Motor Vehicle Commission. The expiration date of this license is 12/31/2024.

            These agencies may include:

            State of Mississippi Motor Vehicle Commission

            1755 Lelia Drive, Ste. 200

            Jackson MS 39216

            (601) 987-3995

            http://www.mmvc.state.ms.us

            Type of Entity:
            Corporation
            Alternate Business Name
            • Allen Automotive, Inc.
            Business Management
            • Mr. Jonathan P Allen, Owner/Operator
            • Ms. Tris Mills, CFO
            • Mr. Jeremy Bermond, General Manager
            • Ms. Kaycee Thomas, Customer Relations Manager
            • Mr. Chuck Cole, IT/Marketing Manager
            • Ms. Rachel Mills, CXO
            Contact Information

            Principal

            • Mr. Jonathan P Allen, Owner/Operator
            • Mr. Jeremy Bermond, General Manager
            • Ms. Kaycee Thomas, Customer Relations Manager

            Customer Contact

            • Mr. Jonathan P Allen, Owner/Operator
            • Ms. Rachel Mills, CXO
            Additional Contact Information

            Fax Numbers

            • (228) 897-1784
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/10/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            I bought a car from this dealership in June of 2022 and didnt notice the fender was messed up. They also did not disclose the car was in an accident prior to me purchasing it. On October 12, 2023 my car started having issues and I brought it to this dealership and they told me nothing was wrong with it. Since then its been to three different shops where no one can tell me whats wrong with the car, just that I need to get rid of it as soon as possible. I brought it to a fourth shop and have been told I need a new engine in my 3 year old car that has ****** miles. This dealership sold me a lemon
            Read More
            Read 10 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jason V

            09/05/2023

            They told me they was giving me 9000 for my truck. Trade in 5000 down payments and 4000 some change to pay The truck off.. the 4000 They Charged It back to the truck that I was purchasing. So in the end, they only gave me $5000 for my truck. Then they send me a piece of paper through email saying that I signed it agreeing to this which I never seen this piece of paper. I don't even have this piece of paper and the paperwork that they gave me. All the paperwork was electronically signed. All they had to do was hit the button and say I signed something.

            J. Allen Toyota Response

            09/07/2023

            Hello *****, we apologize that you feel the way you do about the trade. We have paperwork that is signed in pen of your approval of the trade information which was $5,000 for your trade and $4000 to payoff the vehicle which is a total of $9000. We presented everything correctly and upfront before you signed and you agreed on these terms. If you have anymore questions or concerns please contact our customer relations manager, ******, at ************************ or 228-********. Thank you and have a wonderful day.
            Read 5 More Customer Reviews

            Local BBB

            BBB Serving Mississippi

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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